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Cold Calling

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Type: Power Washing
Lead Grade: C
Name: Trent (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Austin

Intro:

At Phone Staffer, we specialize in outbound marketing for home service companies, helping them generate more leads through cold calling. In this call, we reached out to a property manager in Austin to schedule a visit for a free power washing estimate. The manager confirmed availability and provided details for the appointment, ensuring our client could present their services effectively. This is a great example of how cold calling for leads can help home service businesses connect with potential clients and grow their customer base. Below is the redacted information from the call to protect privacy.

Ai Transcript:

“`
Phone Staffer Caller: Thanks for calling our community. After the call, we’d like to follow up with you by text message so we can respond more quickly. If you agree to text, press one. If you do not agree to text, press two.

This call and the information you provide may be recorded and used by the property and a third-party service provider for quality and product improvement purposes.

Phone Staffer Caller: Howdy, thank you for calling (redacted), this is Chloe. How can I help you today?

Lead: Hi Chloe. Good afternoon.

Phone Staffer Caller: Hello, good afternoon.

Lead: By the way, this is Mel. How are you doing?

Phone Staffer Caller: Good, how are you?

Lead: I’m good, thank you for asking. I’m actually just checking to reach the right person that I can talk to about power washing for a facility.

Phone Staffer Caller: Yeah, that would be me.

Lead: Oh, okay. Hi, Chloe. You are the property manager. Is that right?

Phone Staffer Caller: I’m the existing property manager, but the only manager on site.

Lead: I see, I see. Alright, so you’re the (redacted) guys. Actually checking when would be the best time that we can drop by your facility to introduce our services for power washing and maybe provide you some free quotations for reference because we will be in the area. When do you think will be the best time?

Phone Staffer Caller: Anytime Monday through Friday, from ten to six we’re here. And Thursday, we do have an event, so Thursday’s not a good day. And Friday, I will have my property manager here in the office if they want to stop by Friday and speak with him directly.

Lead: Okay. Friday, how about nine AM to 12, or 12 to 3? Which one do you think is the best?

Phone Staffer Caller: We open at 10. So, if it’s 9 AM to 12, we won’t be here until 10, but anytime between 10 and 6 is totally fine. Whatever works best for you guys.

Lead: I think we can go with 12 to 3 if that works.

Phone Staffer Caller: Ok, thank you.

Lead: What is the name of the property manager?

Phone Staffer Caller: Trent.

Lead: Trent. Trent. T-R-E-N-T … (redacted).

Phone Staffer Caller: (redacted).

Lead: And, what is the best email address where we can send your company’s profile?

Phone Staffer Caller: If you send it to (redacted), it goes to all of us.

Lead: It’s (redacted), right? Like the name of the facility?

Phone Staffer Caller: Yes.

Lead: Got it. And, I’m sorry, your first name is spelled?

Phone Staffer Caller: C-H-L-O-E.

Lead: Right. And, what is your last name?

Phone Staffer Caller: (redacted).

Lead: Great. And, this is also the best number to reach you back, right? At this time, if I may, the project manager can give you a call back before they drop by at (redacted).

Phone Staffer Caller: Yeah, absolutely.

Lead: Alright, got it. And, also, I just want to make sure I have the correct address. It is (redacted), right? Just want to make sure I got it correctly.

Phone Staffer Caller: Alright.

Lead: And just want to make sure, on Friday, your property manager will be the one who will be assisting the project manager when they drop by for approximately 10 to 15 minutes to tour the