Type: Power Washing
Lead Grade: C
Name: Derick (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Pelham
Intro:
At Phone Staffer, we specialize in outbound marketing for home service companies, helping them get more leads through cold calling. In this call, we contacted a business in Alabama to schedule an appointment for power washing services. After speaking with a team member, we confirmed a meeting with the branch manager to discuss potential cleaning needs. This is a great example of how cold calling for leads can effectively connect home service providers with potential clients. Below is the redacted call transcript for privacy protection.
Ai Transcript:
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Phone Staffer Caller: Thank you for calling (redacted), to speak with one of our service professionals please press one.
Phone Staffer Caller: Thanks for calling (redacted), this is Kevin.
Lead: Hi, good afternoon, this is Kim. How are you?
Phone Staffer Caller: I’m good, how are you?
Lead: Oh, very good, just with my coffee right now. Just hanging out this afternoon.
Phone Staffer Caller: That is a good mindset, just being positive all the way.
Lead: Well anyway, this is going to be a quick thing for me, I know you have other things to do. I’m calling from (redacted) power washing, and I’m sure you could be the best person to speak with, right?
Phone Staffer Caller: Yeah, yeah.
Lead: I see. Well, to be honest, I just wanted to see if you could be available for maybe 10 to 15 minutes, approximately, any day this week.
Phone Staffer Caller: Yeah, like talking about coming by here?
Lead: Yes, just dropping by very quickly to give our project manager a tour so he can provide a more accurate estimate. You don’t have to worry about anything, there’s no obligation at all, since we’re in the area anyway. So, yeah, we could at least provide you with references, and we could go from there.
Phone Staffer Caller: Would it be best to go there in the morning?
Lead: Oh yeah, anytime really.
Phone Staffer Caller: Just anytime? Alright. Can we do it on Wednesday, March 12th?
Lead: The earliest we can be there is actually 8 in the morning. Or how about Thursday, the 13th?
Phone Staffer Caller: That’s okay.
Lead: Yeah, that’s fine. So, if you agree, I’ll get you scheduled for March 13th, Thursday, between 8 and 11 in the morning. During that time, my project manager will go in there for a quick 10 to 15-minute tour. You said you’d be available during that time, right?
Phone Staffer Caller: Right, yep.
Lead: Okay, and just in case something unexpected comes up, we can also set a backup schedule for later that day, between 11 AM and 2 PM. Would that work?
Phone Staffer Caller: Yeah, that’s fine.
Lead: Is that possible?
Phone Staffer Caller: Yeah, that’s fine.
Lead: Perfect. Would you mind sharing the best email address where I can send confirmation?
Phone Staffer Caller: Uh, branch 121.
Lead: Branch121?
Phone Staffer Caller: Yeah, it’s branch121@(redacted).com
Lead: Oh okay, (redacted).com. Let me just make sure I have that spelled right: branch121@ (redacted).com?
Phone Staffer Caller: Yes, that’s it.
Lead: Perfect. Thank you so much. Would you mind sharing your first and last name so I can properly address you in the email?
Phone Staffer Caller: Uh, it would just be Derrick.
Lead: Derrick? D-E-R-R-I-C-K?
Phone Staffer Caller: Yeah, that’s right.
Lead: And your last name?
Phone Staffer Caller: King.
Lead: King, like K-I-N-G?
Phone Staffer Caller: Yes.
Lead: Oh, okay. Well, you better make sure you have your crown with you!
Phone Staffer Caller: Yeah, right.
Lead: And did I get the correct address? I want to make sure my project manager doesn’t get lost. I have it listed here as (redacted).
Phone Staffer