Type: Power Washing
Lead Grade: Cold – C
Name: Casandra (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Austin
Intro:
At Phone Staffer, we help home service companies get more leads through outbound marketing strategies like cold calling. In this transcript, our team contacted an apartment complex in Austin to inquire about offering power washing services. We successfully gathered key contact details and secured an email for follow-up with the property manager. This is a great example of how outbound marketing for home service companies can create new business opportunities. Below is the redacted information from the call to maintain privacy.
Ai Transcript:
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Phone Staffer Caller: Thank you for choosing (redacted). Please select from the following options, and a member of our team will assist you shortly.
If you are looking for information on renting or leasing an apartment, please press one.
If you are a resident and have a maintenance need in your apartment, please press two.
If you are a resident with a non-maintenance related question, please press three.
If you are calling for any other reason, please press four.
This call may be monitored or recorded for quality assurance.
Phone Staffer Caller: Thank you for choosing (redacted). My name is Mohammed.
Lead: Hi Mohammed, this is Chris from (redacted). May I know who’s the best person I can talk to about power washing?
Phone Staffer Caller: What is your apartment number?
Lead: I’m sorry, do you mean do I live here?
Phone Staffer Caller: Yes.
Lead: What do you mean—like I live in the apartment?
Phone Staffer Caller: Yes.
Lead: No, Mohammed, I’m one of the vendors, and we are trying to reach out to the office department so that we can have an appointment. Or we could be able to drop by at your office and have an appointment, maybe sometime this week if you’re available, so we can provide our power washing services proposals and some discussion and tour on the property.
Of course, but don’t you worry, this is like a free estimation only and no obligation at all.
Phone Staffer Caller: Yeah, you can send an email to (redacted).
Lead: That would be (redacted), right?
Phone Staffer Caller: That’s correct.
Lead: And Mohammed, just wanted to confirm—the name of the business would be (redacted).
The best callback number for this business is (redacted), and the office is still at (redacted), correct?
Phone Staffer Caller: Yes.
Lead: Thank you so much, Mohammed. And Mohammed, if you don’t mind me asking, when is the best time that we could be able to reach out to the property manager through this email?
Phone Staffer Caller: Anytime. You can send the email, and she’ll respond either the same day or the next day.
Lead: Gotcha. Thank you so much, Mohammed. And may I have the property manager’s name?
Phone Staffer Caller: Cassandra.
Lead: That would be with a K or with a C?
Phone Staffer Caller: C.
Lead: Thank you so much.
And Mohammed, you’re the leasing consultant or dispatcher?
Phone Staffer Caller: No, I’m the front desk.
Lead: So you’re the front desk. Thank you so much, Mohammed, by the way, for this information.
And Mohammed, do you happen to know when they usually do the power washing at the property?
Phone Staffer Caller: Yeah, just send the email, and they’ll provide you with all the information you need.
Lead: Gotcha. Thank you so much.
By the way, Mohammed, I think I’ve got everything that I need, and we will be sending our company materials through this email.
We’ll reach out to the property management or the property manager to coordinate this.
Once again, Mohammed, thank you for answering my call. Have a great day.
Phone Staffer Caller: Okay. Thank you.
Lead: Bye-bye.
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