Type: Power Washing
Lead Grade: Cold – B
Name: Kim (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Milford
Intro:
At Phone Staffer, we help home service companies generate more business through effective cold calling. In this transcript, we reached out to a property manager in Milford to discuss power washing services. While an on-site visit wasn’t scheduled, we successfully gathered contact information for follow-up via email. This is a great example of how outbound marketing for home service companies can open doors to future opportunities. Below, you’ll find the redacted call details to ensure privacy.
Ai Transcript:
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Phone Staffer Caller: Redwood, Miami Township, we value your time and will be with you promptly. This call may be recorded for quality assurance and training purposes.
If you are interested in learning more about renting one of our beautiful homes via text, please press 1. If you’d like to speak with an agent regarding leasing, press 2. If you are a resident with a maintenance emergency, please press 3.
If you are able… Hi, I’m Luna with Redwood, Miami Township. Go ahead and ask me to schedule you a tour or provide you leasing information.
Caller: Talk to leasing agent.
Phone Staffer Caller: Before I transfer you, could you quickly share the reason for the transfer? It will help me assist you better.
Thank you for the information. I will transfer you to a representative. Please note there will be a short period of silence while I transfer the call.
We will be with you shortly. This call may be recorded for quality assurance and training purposes.
Lead: (redacted), how can I help you?
Phone Staffer Caller: Hi (redacted), good morning, Karen here. How are you?
Lead: I’m well, thank you.
Phone Staffer Caller: Oh, that’s great. Yeah, hi. I’m calling from (redacted) Power Washing Company. My project manager wanted to know if he could drop by this week, just 10 to 15 minutes, or next week, so I could give you a pre-quotation.
Lead: Where are you calling from?
Phone Staffer Caller: (redacted) Power Washing Company.
Lead: Oh, okay. You know what, he can email me if he would like some information. That would be great.
Phone Staffer Caller: All right, yeah, I can do that. Hold on. I’m ready.
Lead: Okay. It is (redacted)@(redacted).com.
Phone Staffer Caller: All right, thank you so much. So that’s (redacted)@(redacted).com. Is that correct?
Lead: That is yes.
Phone Staffer Caller: All right, wonderful. And sorry, you mentioned that your name is (redacted), right?
Lead: Yes, it is.
Phone Staffer Caller: And I believe last name is (redacted), I guess?
Lead: That is correct.
Phone Staffer Caller: All right, wonderful. And you’re the property manager?
Lead: I am, yes.
Phone Staffer Caller: Yes, thank you. And just in case, is this a good callback number?
Lead: Yeah, it’s (redacted).
Phone Staffer Caller: (redacted), thank you. And this is for the address (redacted)?
Lead: That is correct.
Phone Staffer Caller: Okay, thank you so much. By any chance, may I know when was the last time you did power washing?
Lead: We do it every other year, so we did it last year.
Phone Staffer Caller: I see. Okay, we can definitely send you an email regarding the service or service option. But you’re not available for a visit yet because our property manager is available this week and next week?
Lead: I’m unfortunately not.
Phone Staffer Caller: I see. I understand. Yeah, we’ll shoot you an email then. Thank you so much, (redacted), I really appreciate your time. You have a great day.
Lead: You’re welcome. You too, Amy. Bye-bye.
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