Type: Power Washing
Lead Grade: Cold – C
Name: [Collection] (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Austin
Intro:
At Phone Staffer, we help home service companies generate more leads through effective cold calling strategies. In this outreach, we connected with a representative at a multi-unit property inquiring about their power washing needs. While they weren’t the final decision-maker, we provided company details and ensured our information would be passed along to the property manager for follow-up. This is a great example of how outbound marketing for home service companies can create opportunities and build relationships that lead to future business. Below is the redacted information from this call for privacy.
Ai Transcript:
“`
Phone Staffer Caller: Please make your first call. Thank you.
Lead: Uh, Hi Alyse. This is Chris with (redacted). How are you?
Phone Staffer Caller: Good, how are you doing?
Lead: Oh, I’m great, thank you for asking. Uh, Alyse, I just—
Phone Staffer Caller: Yeah, totally understand.
Lead: Let me read it back.
Phone Staffer Caller: Okay.
Lead: Thank you so much, Alyse. And Alyse, do you know when they usually do the power washing on their properties? Or like, what specific area needs power washing right now?
Phone Staffer Caller: I am not too positive. I’m new at this property and I’m not the one that handles that, so I’m not too sure.
Lead: Hi, you’re fine, you’re fine. Once we have a picture on your property, that would be well discussed together with the Property Manager. And Alyse, if you don’t mind, are you the Property Manager, or the Assistant Manager on the property?
Phone Staffer Caller: Gotcha, gotcha.
Lead: Thank you so much. And Alyse, if you don’t mind me asking, are you allowed to make decisions about appointments and power washing as well?
Phone Staffer Caller: I’m sorry, one more time?
Lead: Yeah, you’re fine. I’m just asking, are you allowed to make decisions about appointments, power washing, and subfloors?
Phone Staffer Caller: I’m not sure. That’s fine. Again, I’m not the one who handles it, so…
Lead: Okay. So, are you allowed to make this appointment on behalf of your Property Manager?
Phone Staffer Caller: Possibly. I’ll have to ask my Property Manager whenever she gets back. She’s just out for the day.
Lead: Gotcha, gotcha. Or, if you would like, Alyse, is there any best practice when people meet their Property Manager so we can improve things?
Phone Staffer Caller: Sure. Or, if you just wanted to shoot an email to that email, I can also respond that way.
Lead: Gotcha, gotcha. Thank you so much, Alyse. So, I’ll be sending you right now our company’s materials, and once your Property Manager is in, she can shoot us back via email so that we can give you a call back right away, okay?
Phone Staffer Caller: Okay, sounds good.
Lead: Thank you so much, Alyse. And thank you once again. Have a nice day and goodbye for now.
Phone Staffer Caller: You as well. Goodbye.
Lead: Goodbye.
“`