Type: Power Washing
Lead Grade: Cold – B
Name: Bethany (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Charlotte
Intro:
At Phone Staffer, we help home service companies generate leads through effective outbound marketing strategies. In this call, we reached out to a property representative in Charlotte to offer a free estimate for power washing services. While the decision-maker was unavailable, we obtained the correct contact details and scheduled a follow-up to ensure the opportunity isn’t missed. This call highlights the importance of persistence in home service outbound lead generation and how strategic cold calling can open doors to new business. Below is the redacted call information to protect privacy.
Ai Transcript:
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Phone Staffer Caller: We’re glad you called (redacted). We value your time and will be with you promptly. This call may be recorded for quality assurance and training purposes. If you would like to receive a text from our Centralized Leasing Center, press 1. If you are interested in learning more about renting one of our beautiful homes, press 2. If you are a vendor or have a question for the office staff, press 3. Thank you for calling (redacted). Nancy speaking, how can I help you?
Lead: I can barely hear you, good morning.
Phone Staffer Caller: Good morning, can you hear me better?
Lead: Yes, I hear you better now.
Phone Staffer Caller: Oh, that’s perfect. Thank you, Nancy. My name is Kim (redacted). How are you today?
Lead: Good, thank you, how are you?
Phone Staffer Caller: Oh, very good. I’m actually on my second coffee today. I hope it is yours. How can I help you?
Lead: Yes. So, I’m calling from (redacted) Power Washing Services. I’m just trying to see what would be a best time or day next week onwards that we could possibly stop by and offer you guys a free estimate? Approximately ten to fifteen minutes if you guys could be available.
Phone Staffer Caller: This is for what? I’m sorry, I didn’t get that last part.
Lead: This is for what? Oh, yes, we do power washing, but for now…
Phone Staffer Caller: I would suggest I can give you the manager’s email, and I would suggest you email her about it so that she can give you the schedule.
Lead: Yes, definitely.
Phone Staffer Caller: Okay, sure. Thank you.
Lead: Yes.
Phone Staffer Caller: Yeah, sure. So it’s (redacted)@(redacted).com. There you go.
Lead: And I would definitely assume that this is going to be for (redacted). Correct? That’s her name?
Phone Staffer Caller: Yes.
Lead: So didn’t I spell it right though? (redacted)@(redacted).com?
Phone Staffer Caller: Yes.
Lead: Perfect. Thank you so much.
Phone Staffer Caller: Right.
Lead: And she’s like the property manager, correct? Or office manager?
Phone Staffer Caller: Yes, on property.
Lead: Thank you. Let me just write that down. I just want to make sure I got all of the information here. Correct?
Phone Staffer Caller: Yeah, I did.
Lead: Yes, this is going to be for (redacted).
Phone Staffer Caller: Seriously, the best phone number to reach just in case, you know, (redacted).
Lead: And did I get the correct address for you guys? I have (redacted). Correct?
Phone Staffer Caller: Perfect.
Lead: Thank you so much. Yes, thank you so much, Nancy. I’ll definitely go ahead and tweet (redacted) an email about this.
Oh, one last thing. Would you mind telling me when she is usually present in the office? Just in case I would have to follow up on that.
Phone Staffer Caller: Normally, on Friday she’s off, but she’s here Monday through Thursday. But right now, we’re going through investors, so she’s touring a lot. That’s why I said it’s best if you just email her.
Lead: Of course, no worries. Just in case we’d have to double-check on her next week—at least I know when to call, if needed.
Well, thank you. Take care, okay?
Phone Staffer Caller: You’re welcome. You too.
Lead: Alright