Type: Power Washing
Lead Grade: Cold – B
Name: Darius (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Charlotte
Intro:
At Phone Staffer, we help home service companies get more leads through effective cold calling strategies. In this call, we connected with a representative from an apartment community in Charlotte to offer a free power washing estimate for their property. By reaching out proactively, we were able to secure contact details for the maintenance manager to coordinate a potential appointment. This is a great example of how outbound marketing for home service companies can generate valuable leads. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
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Phone Staffer: Thank you for calling (redacted). Please listen to all of the following choices. If you are interested in learning more about our community or scheduling a tour, please press 1. If you are a current resident, vendor, or trying to reach the community office to speak with a specific associate, please press 2. Please hold for the next available agent. This call may be recorded for quality and training purposes.
Phone Staffer: Thank you for calling (redacted) Apartments, this is Nicole. How can I help you?
Caller: Hi Nicole, good morning. This is Anne. How are you?
Phone Staffer: I’m good. How are you?
Caller: Very good. She’s doing a noontime coffee right now. But I hope you did yours today.
Phone Staffer: Of course. I’m getting there—I’m waiting for cup number two.
Caller: Oh wow, this is your first cup? Oh, that’s good. By the way, I’m calling from (redacted) for start-up power washing services. And we’re currently doing some work here in (redacted). So, I guess I’m just trying to see if it’s possible for us to drop by any time or any day next week. We would love to give you guys a free estimate if you could be available for approximately 10 or 15 minutes.
Phone Staffer: Are you able to send an email to my maintenance manager? That way, he can reach out to me and let you know what is a good day next week. I know we’re short-staffed right now, we have a position open, so they’ve been fairly busy. I’d want to coordinate that with maintenance since he would be the one walking you around.
Caller: Oh, that is perfect. Thank you so much. Yes, do you know what would be a good email?
Phone Staffer: Yeah, the email address would be (redacted).
Caller: Thank you so much. That’s my manager, his name is Darius.
Caller: Darius, okay, at least I get to address him properly. You know, so what’s the last name?
Phone Staffer: (Redacted).
Caller: Got it, thank you so much. Yeah, I’ll definitely go ahead and send him an email. I just wanted to make sure I also got all the correct information here so at least I could include it for him as well for reference. This is gonna be for (redacted), number is (redacted). And I have your address here, (redacted). Did I miss anything?
Phone Staffer: Oh, perfect. No, that’s correct.
Caller: Well, thank you so much. I missed your name, I’m sorry.
Phone Staffer: My name is Nicole.
Caller: Nicole, there you go. Thank you so much, Nicole, really appreciate this. Yeah, I’ll go ahead and shoot Darius an email and, yeah, I guess we’ll go from there.
Phone Staffer: All right, thank you so much. I hope you have a great day, okay?
Caller: Thank you. You too. Please, enjoy that coffee.
Phone Staffer: Absolutely, thank you so much.
Caller: Bye-bye.
Phone Staffer: Bye-bye.
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