Type: Power Washing
Lead Grade: C
Name: Vanessa (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: New Orleans
Intro:
At Phone Staffer, we help home service companies generate leads through effective outbound marketing. In this call, we reached out to a commercial property management company in New Orleans to offer professional power washing services. While the initial contact did not have decision-making authority, we successfully obtained the manager’s contact information for follow-up. This is a great example of how outbound marketing for home service companies can create opportunities for new business. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
“`
Phone Staffer Caller:
Welcome to (redacted). Please listen to the following menu options. If you’re looking for an apartment or commercial space, please press 1. For the Repairs and Maintenance Department, please press 2. For the Accounting Department, please press 3. For any other questions, please press 4.
Here we go. (redacted). How may I help you?
Lead:
Hi, how are you?
Phone Staffer Caller:
Good. How are you?
Lead:
Good to hear. I’m also good. Thanks for asking.
I’m Emily here with (redacted). My Project Manager would like to drop by the office of the manager who makes the decision when it comes to power washing the facility. So, I would like to know when would be the best time to drop by the office?
Phone Staffer Caller:
We actually have somebody already for that.
Lead:
Good that you have already someone doing the work or the pressure washing for you. You can have an option to compare with whatever you have right now, and my Project Manager could tour the facility with the manager, and then give recalcitation and proposal.
Maybe if we could give a better proposal and better quotation then? No, it’s approximately just a ten to fifteen minute visit by my Project Manager. Am I speaking with the manager who makes decisions about this now?
Phone Staffer Caller:
No.
You can email if you have an EFO. You can email it over to the manager, and if she is interested she can give you a call and set up that time.
Lead:
So, what is the best email we could reach the manager then?
Phone Staffer Caller:
(redacted).
Lead:
And is this the best number that we can—May I have the name of the manager, please?
Phone Staffer Caller:
Her name is Vanessa.
Lead:
Vanessa. The last name would be (redacted)?
Phone Staffer Caller:
Yes.
Lead:
Okay. And the name of the business would be (redacted). It’s located at (redacted), is this all correct?
Phone Staffer Caller:
Sure.
Lead:
And the best number we could reach her would be this number I’m calling right now, (redacted)?
Phone Staffer Caller:
Yes.
Lead:
Thank you. And I’m speaking now with?
Phone Staffer Caller:
Christina.
Lead:
Christina, and what’s your position, Christina?
Phone Staffer Caller:
Secretary.
Lead:
Secretary. So your name is spelled as C-H-R-I-S-T-I-N-A?
Phone Staffer Caller:
Christina, C-H-R-I-S-T-I-N-A.
Lead:
Okay, so that’s noted. Thank you so much, Christina, and we’ll try to send her an email then.
But when would be the best time that I could call back and talk to her?
Phone Staffer Caller:
In the evening time.
Lead:
The evening time, okay. Try to call back then. Thank you.
Phone Staffer Caller:
You’re welcome. Bye.
“`