Type: Power Washing
Lead Grade: Cold – A
Name: Malorie (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Charlotte
Intro:
At Phone Staffer, we specialize in outbound marketing for home service companies, helping them secure more leads through cold calling. In this transcript, we reached out to a property manager in Charlotte to offer a free estimate for power washing services. After discussing scheduling availability, we secured an opportunity to send over more information and coordinate a proposal. This is a great example of how cold calling for leads can be an effective strategy for home service businesses looking to expand their client base. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
**Phone Staffer Caller:**
Thank you for calling (redacted). This call may be recorded for quality assurance and training purposes.
Press 1 if you are interested in touring or leasing an apartment home.
Press 2 if you are a valued resident or vendor.
Press 3 if this is a maintenance emergency.
If this is not a maintenance emergency, please submit a ticket through your resident portal.
Good afternoon. This is Andrea. How may I help you?
**Lead:**
Hi Andrea, this is Kim. How are you?
**Phone Staffer Caller:**
Doing pretty good, yourself?
**Lead:**
Very good, just doing my cup of coffee right now. I hope it’s yours today.
**Phone Staffer Caller:**
I am drinking some tea. I do some green tea sometimes, it’s really good for health and metabolism.
**Lead:**
It’s just so happy that coffee is the only thing I have right now.
**Phone Staffer Caller:**
Chris, thank you.
**Lead:**
I know. Well, this is actually a very quick thing for me. I’m just trying to see what could be a very good time that we could possibly, you know, drop by and offer you guys some proposals. Maybe 10 to 15 minutes next week.
We’re currently here in Fisher’s Farm doing some power washing, and yeah, we think we could give you guys some proposals. Of course, if you’re available.
**Phone Staffer Caller:**
Let me check with our Property Manager because you will be meeting with her. I’m not sure if she has an opening, but let me just double-check for you.
**Lead:**
Yes, and definitely this is also no obligation at all. We just have some vacant times and, you know, we love to give out some free estimates.
**Phone Staffer Caller:**
I got you, I got you. Thank you.
Also, if you want to come by and supply your documents or your information, you can most definitely do that. But I just don’t know if she has anything on her schedule. Let me just double-check before I let you go.
**Lead:**
Yes, thank you.
**Phone Staffer Caller:**
You’re welcome.
**Lead:**
Okay, thank you very much.
**Phone Staffer Caller:**
Thank you for holding, Kim.
**Lead:**
Hi.
**Phone Staffer Caller:**
Hello?
**Lead:**
I’m here.
**Phone Staffer Caller:**
Hey, okay. So today wouldn’t be a good day for her. Did you guys want to drop your information off? She said that she would probably maybe start doing some callbacks later on this week.
**Lead:**
Yeah. Oh, nothing to worry. We’re actually also not available today, even this week. We are actually going to be able to drop by… Would you prefer like a morning or afternoon? That we could double-check—when would it be next week that we could? You think?
**Phone Staffer Caller:**
Probably in the morning because we usually get really busy in the afternoon.
**Lead:**
Yeah, I see.
**Phone Staffer Caller:**
Yeah, we get busy after 1 o’clock.
**Lead:**
Okay. Then I have a good time here. If it’s morning, we can actually be there.
The only morning that we have available next week is the rest of it. It’s actually booked for the morning already and everything is afternoon. No, probably Friday could be a good time for her.
**Phone Staffer Caller:**
This Friday?
**Lead:**
We can do between 9 to 11.
**Phone Staffer Caller:**
Yes.
**Lead:**
Next week’s Friday, March 21.