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Cold Calling

Why us?

Type: Power Washing
Lead Grade: C
Name: Mike (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Cincinnati

Intro:

At Phone Staffer, we help home service companies generate valuable leads through effective outbound marketing strategies. In this transcript, we reached out to a restaurant in search of opportunities for power washing services. While this specific location is managed at the corporate level, we were able to secure contact information for the decision-makers and schedule a follow-up appointment. This call demonstrates how outbound marketing for home service companies can open doors to new business opportunities. Below, you’ll find the redacted details of this conversation.

Ai Transcript:

“`
Phone Staffer Caller: Hey there, is this (redacted)?

Lead: Correct.

Phone Staffer Caller: Great, perfect. Um, is Mr. Mike (redacted) available?

Lead: Speaking.

Phone Staffer Caller: Oh, okay. Hi, Mr. Mike. This is Ruel, by the way, and I’m calling from (redacted) Powerwashing. How are you today?

Lead: Good, how are you?

Phone Staffer Caller: I’m doing great, thank you so much for asking. Well, Mr. Mike, we actually called your restaurant a few weeks ago.

We offer power washing services, and unfortunately, at the time we called, you were not available. However, right now seems like the perfect time that we called you.

So, we’re wondering if we can drop by, or when would be the best time for us to visit your property or your restaurant to introduce our power washing service?

Lead: Yeah, so this is a corporate store. We have a corporate team that handles all of these things. I can give you the corporate email.

They manage that stuff, but I don’t handle vendors – anything outside of food and alcohol, pretty much.

Phone Staffer Caller: Do you have a way for us to send a proposal to the corporate office?

Lead: Yeah, I can give you the email. Provide our info and you can go ahead and send the proposal to our corporate team.

Phone Staffer Caller: Alright, that’s amazing. Whenever you are ready.

Lead: Yeah, I’d confirm with them first because I wouldn’t want to waste your time. If it’s something they’re interested in, they’ll definitely confirm that.

I just don’t want you to come out and then they say no, all that kind of stuff. So, I’d confirm with them first.

Phone Staffer Caller: Totally understandable. We would be logging things and letting you sign up first, of course.

But, in case they need us in the future, at least you have an idea and an option.

Lead: Sure.

Phone Staffer Caller: Is there a way we can set an appointment? Like, on Monday, would you be available?

Lead: I would say… excuse me, one second.

Phone Staffer Caller: Sure.

Lead: Monday, probably around 3:30-ish or so.

Phone Staffer Caller: Okay, 3:30… we have a 3 p.m. to 5 p.m. window for that?

Lead: Okay.

Phone Staffer Caller: Alright… alright, awesome.

Also, in case there is a scheduling conflict, is there a way we can move the visit to the 18th, which is Tuesday, at the same time?

Lead: Uh, yes, that should be fine.

Phone Staffer Caller: Alright, awesome. So, I’ll go ahead and send you over the confirmation.

Is this still the best email to send it to? Do you have any other emails?

Lead: That’s fine, that’ll work.

Phone Staffer Caller: Okay, cool. So this is (redacted) crew, right?

Lead: Correct.

Phone Staffer Caller: And your name is Mr. Mike (redacted), right?

Lead: Correct.

Phone Staffer Caller: And you’re the general manager, correct?

Lead: Correct.

Phone Staffer Caller: Alright, perfect. So, if you don’t mind me asking, are you the one who will personally assist our project manager with a 10-15 minute approximate tour of your restaurant?

Lead: It will be me or I have two assistants. It just depends on what’s going on that day.

I have Noah or Freddy, who could also be points of contact.

Phone Staffer Caller: Alright, so Noah or Freddy.

And also, Mr. Mike, I just wanted to know which areas you normally power wash?

Lead: Just outside.