Type: Power Washing
Lead Grade: Cold – A
Name: Kim (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: New Orleans
Intro:
At Phone Staffer, we help home service companies get more leads through targeted cold calling. In this call, we reached out to a property manager in New Orleans to schedule an estimate for exterior power washing services. After discussing the project details, an appointment was booked for an on-site evaluation. This is a great example of how outbound marketing for home service companies can generate valuable opportunities. Below is the redacted lead information from the call.
Ai Transcript:
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**Phone Staffer Caller:** Hi Shaquilla, how are you doing?
**Lead:** I am fine.
**Phone Staffer Caller:** I am good, Shaquilla. Thanks for asking. My name is Emily, and I am with (redacted).
Shaquilla, my project manager would like to drop by the office of the manager who makes decisions when it comes to pressure washing the facility. We’d like to know when would be the best time we could drop by the office?
**Lead:** It will be me, but no thank you. We already have a company.
**Phone Staffer Caller:** It’s good that you already have a company working for you for pressure washing. We could have been an option that you can look into.
Maybe my project manager just needs approximately 10-15 minutes to meet with you, to review the facility with you, and give you a free quotation and proposal. You could compare, maybe we could give you a better price on the quotation, a better proposal.
Can we set up an appointment for you next week?
**Lead:** Yes, we can. We can do it Monday.
**Phone Staffer Caller:** Her name is Kim Harris. So you’re not the one who—
**Lead:** It’s me and her.
**Phone Staffer Caller:** Okay. So let me check for Monday. Monday I have 9 a.m. until 5 p.m. So which one is the best for you?
9 a.m. to 11 a.m.?
11 a.m. to 1 p.m.?
1 p.m. to 3 p.m.?
3 p.m. to 5 p.m.?
Which is the best time?
**Lead:** Did you say 9 to 11?
**Phone Staffer Caller:** No, 11 to 1?
**Lead:** Okay.
**Phone Staffer Caller:** So 11 to 1, that would be Monday, March 17. The backup date would be Tuesday, March 18, same time, 11 a.m. to 1 p.m.
Shaquilla, what are the areas that you usually power wash or need to be power washed?
**Lead:** The whole exterior.
**Phone Staffer Caller:** The whole exterior part of the building, okay?
**Lead:** Yes.
**Phone Staffer Caller:** The whole exterior? So like the walls, the exterior part?
**Lead:** Correct.
**Phone Staffer Caller:** Great. And these are bricks?
**Lead:** Yes.
**Phone Staffer Caller:** So usually those exterior parts are all bricks, isn’t it?
**Lead:** Correct.
**Phone Staffer Caller:** Okay. And so the name of the facility is (redacted). It’s located at (redacted). Is this all correct?
**Lead:** Yes.
**Phone Staffer Caller:** Okay. And the best number we could use, because the project manager could call you before he arrives to confirm the date?
**Lead:** Yeah, that would be (redacted).
**Phone Staffer Caller:** Okay, thank you. (redacted), thank you. And can I have your full name, please?
**Lead:** Green. My last name is Green. Shaquilla Green.
**Phone Staffer Caller:** Shaquilla, S-H-A-K-I-L-L-A Green?
**Lead:** S-H-A-Q-U-I-L-L-A. And Green, like the color.
**Phone Staffer Caller:** Okay, thank you for that—S-H-A-Q-U-I-L-L-A, Green?
**Lead:** Correct.
**Phone Staffer Caller:** Thank you. So what’s the best email that we could send our company’s info to?
**Lead:** (redacted).
**Phone Staff