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Cold Calling

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Type: Power Washing
Lead Grade: Cold – C
Name: Nellie (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Katy

Intro:

At Phone Staffer, we specialize in outbound marketing for home service companies to help them get more leads. In this call, we reached out to a property representative in Katy, Texas, to introduce our client’s power washing services. While they already handle similar work in-house, we provided details for future reference and established a point of contact. This is a great example of how cold calling for leads can help home service companies expand their reach and build valuable business relationships. Below is the redacted information from the call to protect individual privacy.

Ai Transcript:

“`
Phone Staffer Caller: Good afternoon, this is Sandy. How can I help you?

Lead: Yes, thank you. This is Taza. I work for a power washing company, and I’d like to take this opportunity because one of our project managers is in the area visiting some commercial properties and providing proposals. He wanted to know if he could drop by sometime this week or next week. No obligation, no commitment—we would just love to touch base and provide a proposal for our power washing services. Would that be possible?

Phone Staffer Caller: It probably won’t be necessary. We do all that in-house.

Lead: Oh, I see. You know what, you can also keep our information for future reference. Are you open to external vendors?

Phone Staffer Caller: You have to go through NetVendor.

Lead: Hmm, I see. Do you have the best email address for that? Maybe I can send our information to an email you can give me. Would that be possible?

Phone Staffer Caller: I don’t have an email for that. I mean, you can email (redacted)@(redacted).com if you like.

Lead: Okay, that works for me. And what’s the name of your manager, please?

Phone Staffer Caller: Her name is Nelly.

Lead: Nelly, is that N-E-L-Y?

Phone Staffer Caller: N-E-L-L-I-E.

Lead: Oh, I’m sorry. Thank you so much. And what’s Nelly’s last name?

Phone Staffer Caller: Perez.

Lead: Perez, as in P-E-R-E-Z?

Phone Staffer Caller: Yes.

Lead: Oh, I’m sorry. Okay, thank you so much. And I’m sorry, I missed your name. What’s your name again?

Phone Staffer Caller: Sandy.

Lead: Sandy, thank you. Are you the leasing consultant or the assistant manager?

Phone Staffer Caller: Assistant.

Lead: Thank you, and please correct me if I’m wrong—this is just for my reference. No worries, we will not be dropping by the office. I just need to confirm the address I have on file. This is for (redacted), right?

Phone Staffer Caller: Yup.

Lead: Thank you so much. I’ll go ahead and send over our information, hoping we can be part of your vendor list in the future. I really appreciate your time.

Phone Staffer Caller: Okay, thank you.

Lead: Have a good day.

Phone Staffer Caller: Bye-bye.
“`