Type: Power Washing
Lead Grade: B
Name: James (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Dallas
Intro:
At Phone Staffer, we specialize in outbound marketing for home service companies, helping them generate more leads through strategic cold calling. In this transcript, we reached out to a property management assistant in Midtown to discuss power washing services. After a productive conversation, a follow-up meeting was scheduled to provide a proposal and compare vendor options. This is a strong example of how cold calling for leads can help home service companies connect with property managers and grow their business. Below is the redacted information from the call to ensure privacy.
Ai Transcript:
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Phone Staffer Caller: Thank you for calling (redacted). My name is Reu. How can I help you?
Lead: Hey Reu, if I heard your name correctly, it’s Ella. How are you today?
Phone Staffer Caller: Good. How are you?
Lead: I’m great! Thank you so much for asking. I’m just touching base—do we have any Property or Assistant Manager to speak with right now?
Phone Staffer Caller: Yeah, my assistant manager James is in. Would you like to speak to him?
Lead: Oh yeah, if he’s available, we would love to.
Phone Staffer Caller: Okay, and who is this exactly again?
Lead: Oh yeah, I would love to share. So, I am Ella. We’re from the Power Washing Services and been working and providing proposals with (redacted), the one who is managing you guys. So tomorrow, we’re just trying to seek any time with James or anyone to drop by the proposal to compare with any other vendor. That’s why we needed to speak with him.
Phone Staffer Caller: Okay, give me a second.
Lead: Got it, thank you.
Phone Staffer Caller: Hello. Hi, is this James?
Phone Staffer Caller: Yes. Now, hold on—wait, give me a second. I’m just about to transfer you to him, okay?
Phone Staffer Caller: Go ahead.
Phone Staffer Caller: This is James. How can I help you?
Lead: Hi James, this is Ella. How are you today?
Phone Staffer Caller: I’m doing well.
Lead: That’s good! I’m glad to know that, James. James, I’m just touching base with you. Sorry, I spoke with one of your agents, Reu. As I’ve said, we are from the Power Washing Services. We’ve been working and providing proposals with (redacted), the one who is managing you guys.
Lead: So tomorrow, we’re just trying to see if you’re available to receive the proposal to compare with any other vendor or possibly the property manager. Just wondering if that would be possible this week?
Phone Staffer Caller: Tomorrow is not a great day, and actually, the community director is out all week. She’s covering a different property. Tomorrow, I’m going to be in court the majority of the day due to additions.
Phone Staffer Caller: So, I’m an assistant community director, and since the director is out, this week is just not a good week for us. You can possibly get in touch with one of us next week sometime.
Lead: Yeah, you know what, James? No worries! We would love to adjust our time, and I think next week would definitely be a perfect time for us as well.
Lead: I mean, we’ll be doing some work there at (redacted) Drive on Tuesday the 18th. Do you think we could meet you during that time?
Phone Staffer Caller: Yeah, yeah, that’ll work.
Lead: That’s perfect! Tuesday—I’ll take note of that. James, can I have your full name?
Phone Staffer Caller: My name is James (redacted).
Lead: Thank you, (redacted). Perfect! And James, I want to ask—when we come by the area to provide the quote, what are the areas you normally have power washed?
Phone Staffer Caller: So, we have our foyer area, which is in the middle of our building. We’re in one large building shaped like the number eight, so we have two patio areas and a pool area. Those would probably be the areas that we would most likely be concentrating on.
Lead: Very understandable. I’ll take note of that. How frequently do you guys do power washing? Is it once a year or whenever it’s needed?
Phone Staff