Type: Power Washing
Lead Grade: C
Name: Britney (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Birmingham
Intro:
At Phone Staffer, we help home service companies get more leads through effective outbound marketing strategies like cold calling. In this call, we contacted the property manager of an apartment complex in Birmingham to offer a free estimate for power washing services. The manager showed interest but preferred to schedule the visit after ongoing renovations were completed. A follow-up appointment was successfully booked. This call demonstrates how cold calling for leads can generate valuable opportunities for home service companies. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
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Phone Staffer Caller: Thank you for calling (redacted). This is Brittany. How can I help you?
Lead: Oh, hi. Brittany, Caron here. How are you?
Phone Staffer Caller: I’m good. How are you?
Lead: Oh, that’s great. I am fine. Thank you. Hey, I’m calling from (redacted) flower washing company. We are just done spacing. My project manager is in the area next week. He wanted to know if he could drop by, just 10 to 15 minutes, to give you a free estimate.
Phone Staffer Caller: So maybe, could he come in a couple of weeks because we’re in the middle of renovating? So maybe in like a couple of weeks, he can come out?
Lead: That’s great. Oh, yeah. I can. Hold on. Go ahead and book, you know, just to make sure, like in about two-three weeks, or can you keep it specific?
Phone Staffer Caller: Yeah. Just in between two to three weeks is fine.
Lead: All right. Okay, that’s great. Yeah. How about, let’s see. What day would you like to do it? Either a Monday or a Friday?
Phone Staffer Caller: Monday.
Lead: All right. Monday, the 31st. Perfect. Is that okay?
Phone Staffer Caller: All right. Wonderful.
Lead: In the morning, or I have 11 to 2, or 8 to 11 time window?
Phone Staffer Caller: Either time’s fine.
Lead: Okay. All right. Let’s say 11 to 2 then. But just in case you’re not available, then we can always do it Friday that week. That’s April 4th. Correct?
Phone Staffer Caller: Anytime. Yes.
Lead: All right. Wonderful. Thank you. Sorry, can I have your first and last name, ma’am?
Phone Staffer Caller: Britni.
Lead: Oh, yeah, yeah. Vigne. Like B-A-N-N-I?
Phone Staffer Caller: Mm-hmm.
Lead: And you’re the property manager, correct?
Phone Staffer Caller: Yes.
Lead: Okay. Thank you. And will you be the one to assist our project manager for the walkthrough, just ten to 15 minutes?
Phone Staffer Caller: Yes.
Lead: Perfect. Thank you. Wonderful. This is a good callback number, right? The one I called you on ending in (redacted)?
Phone Staffer Caller: Yes. Correct.
Lead: Okay. Property address (redacted).
Phone Staffer Caller: Thank you.
Lead: By any chance, do you know like how often you do power washing?
Phone Staffer Caller: Not very often.
Lead: But like, like, oh, yeah, that’s why. So you mentioned that you’re renovating. So pretty much, what are the particular areas that need to be cleared?
Phone Staffer Caller: Breezeway, sidewalks.
Lead: Yeah. Breezeways mainly.
Phone Staffer Caller: Wonderful.
Lead: And can I have the best e-mail address to send a confirmation to?
Phone Staffer Caller: (redacted)
Lead: All right. Very good. That’s (redacted), correct?
Phone Staffer Caller: Yes.
Lead: All right. Perfect. Thank you so much.
Phone Staffer Caller: Yeah, I think I got all the information I needed. Brittany, thank you so much for your time. See you on the 31st then. You have a wonderful day.
Lead: OK. See you then. Thank you.
Phone Staffer Caller: You as well. Thank you.
Lead: Bye-b