Type: Power Washing
Lead Grade: C
Name: Jose (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Katy
Intro:
At Phone Staffer, we help home service companies generate more leads through effective cold calling strategies. In this call, we reached out to a restaurant manager in Katy, Texas, to offer professional power washing services. While the business already had a provider, they agreed to schedule an estimator visit to review a competitive proposal. This interaction demonstrates how outbound marketing for home service companies can create new opportunities, even with businesses already using similar services. Below is the redacted lead information from the call.
Ai Transcript:
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Phone Staffer Caller:
Hi, Nicola, thank you very much for answering the call. How are you?
Lead:
I’m good, how are you?
Phone Staffer Caller:
I’m doing fine, thank you for asking. Oh, by the way, Nicola, I just want to ask because our property manager will be in your area up until then 2020.
Lead:
Okay.
Phone Staffer Caller:
He’s asking what will be the best time for him to drop by into your office?
Lead:
May I ask, property manager for what?
Phone Staffer Caller:
Oh, we would like or he would like to touch base and provide a proposal regarding our power washing services.
Lead:
Oh, for laundry services?
Phone Staffer Caller:
Oh, power washing, like cleaning of your exterior, yeah, exterior facilities like your hallways, driveways, parking lots.
Lead:
I mean, y’all can come anytime you want honestly, but we already get power washing from another company that we work with, and they kind of do a lot of maintenance for us already, so it kind of makes it atmospheric to stay with them.
Phone Staffer Caller:
Oh, no worries, Nicola, no worries, no obligation, no commitment, no pressures. We’re just there. We’re just open to provide our proposals, give estimates, and then you’ll be able to compare it to the other vendors that you’ve got.
If you think that you need our service for the future, then that’s the time we will get into the picture. So, it depends on you guys if you were going to keep our information or not.
So, is it OK that we will be dropping by on Monday?
Lead:
You said on Monday?
Phone Staffer Caller:
Yeah, Monday or Tuesday. What will be the best day for you?
Lead:
I would say probably Monday just because my general manager’s going to be here, and that’s quite going to be the person you want to talk to.
Phone Staffer Caller:
Oh, I see. Nicola, Monday around 1-3 p.m., would that be possible?
Lead:
Yes, let me check the time for you really quickly.
Phone Staffer Caller:
Sure.
Lead:
Yeah, 1-3 should be fine.
Phone Staffer Caller:
Oh, perfect. Nicola, I just wanted to know the name of your general manager?
Lead:
His name is Jose.
Phone Staffer Caller:
Jose. And what’s the last name of Jose?
Lead:
His last name is (redacted).
Phone Staffer Caller:
Is that P-E-R-A-L-E-S?
Lead:
Correct.
Phone Staffer Caller:
Perfect. Nicola, I just wanted to ask, can you confirm how often do you power wash in your building or facility?
Lead:
If I remember correctly, I believe it’s about once a month.
Phone Staffer Caller:
Oh. Thank you for that one. And just to confirm, if you would be asked right now, what is the area that needs to be power washed, or needs to, yeah, needs to be power-washed?
Lead:
We power wash just our patio. Because all the sidewalks and stuff around us are power-washed, I believe, by (redacted), our property management, that we have here. So, we just power wash our own patio.
Phone Staffer Caller:
Okay, understood. That’s right. And Nicola, I just want to confirm. Are you the assistant manager?
Lead:
My title, specifically, is called restaurant manager.
Phone Staffer Caller:
Oh, restaurant manager, thank you so much for that one. Nicola