Type: Power Washing
Lead Grade: C
Name: Lissette (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Arlington
Intro:
At Phone Staffer, we help home service companies get more leads through effective cold calling and outbound marketing strategies. In this transcript, we reached out to a property manager in Arlington to offer a free estimate for power washing services. After discussing the benefits and scheduling options, we successfully booked an appointment for our client to assess the property’s exterior cleaning needs. This is a great example of how cold calling for leads can help home service companies connect with decision-makers and secure future business. Below is the redacted information from the call to ensure privacy.
Ai Transcript:
“`
Phone Staffer Caller: Good afternoon, this is Reah with (redacted), how are you doing?
Lead: Hi, yes, this is Lisette from (redacted), and someone called me from this number.
Phone Staffer Caller: Yes, Lisette, thank you so much for returning the call. I was actually calling because I would like to speak to the best person about us dropping by next week for a visit and providing a free quote for a power washing service. Is the best person or the property manager available?
Lead: Ahh, well, the power washing service? Power washing for what? What area?
Phone Staffer Caller: For the exterior cleaning of your building apartments.
Lead: Oh, yes, yes… we don’t have money in the budget for the service.
Phone Staffer Caller: Oh, you don’t need to worry. Since we are already in the area, there’s no obligation, no pressure. We will just be there to check on the areas that you want to get cleaned up and give you a free estimate. So whenever you’re ready to do the service—whenever you have the budget in the future—you will already have the information and the cost.
Lead: Oh, I’m sorry…
Phone Staffer Caller: Lisette, are you the property manager?
Lead: Yes.
Phone Staffer Caller: Oh, all right, perfect.
Lead: If you give us a price, it would be something that we need to get approval from the owner, and it will probably be done in 2026 if we get approval, you know.
Phone Staffer Caller: When was the last time you had the power washing?
Lead: Never. Yeah, we have not done it here in the last 10 years. We haven’t done power washing, and I don’t think it was done before me. But, you know, you’re saying power washing of the bricks, the exterior of our building?
Phone Staffer Caller: Yes, exactly, like the sidings, sidewalks. I mean, all of the areas exterior.
Lead: Oh, yeah, I mean, we can actually do soft wash for the bricks. And in all other areas—like the dumpster or any exterior areas—we can definitely help you with that. As I mentioned, whenever you’re ready to do this service in the future, at least you’ll have all the information you need, especially the cost for your budget next year.
Phone Staffer Caller: By the way, Lisette, may I ask you—do you have an email where we can send our contact information and some of our materials?
Lead: Yes, you can send it to (redacted).
Phone Staffer Caller: Let me just note that. It’s (redacted), correct?
Lead: Yes.
Phone Staffer Caller: Let me just read that back… it’s (redacted)?
Lead: Yeah.
Phone Staffer Caller: Is that right?
Lead: Perfect.
Phone Staffer Caller: Okay, perfect. Also, I would just like to verify that this is for (redacted) Apartments at (redacted) Lee Highway in (redacted), is that correct?
Lead: That’s correct.
Phone Staffer Caller: If you have a price sheet for what you guys do, please send it to me. I will talk to my service manager and see if we can arrange something with you, okay?
Phone Staffer Caller: Yeah, for the pricing, it really depends on the areas you want us to clean. That’s why I am asking if you’d be available maybe on Tuesday next week for at least 10-15 minutes? Maybe in the morning?
Lead: Yes, we will be. We are only here for half the day on Tuesday.
Phone Staffer Caller: How about Wednesday?
Lead: Yeah, Wednesday we will be