Type: Power Washing
Lead Grade: Cold – C
Name: Payton (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Cypress
Intro:
At Phone Staffer, we help home service companies generate more business through effective cold calling and outbound marketing strategies. In this call, our agent reached out to a local business to introduce power washing services and coordinate a follow-up with the appropriate contact. While the decision-maker wasn’t available, we secured an email for further communication, ensuring that our client could continue the conversation. This is a great example of how outbound marketing for home service companies can create new opportunities. Below is the redacted information from the call to maintain privacy.
Ai Transcript:
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Phone Staffer Caller:
Thank you for calling (redacted). If you’re calling to place a fuel, lube, or tank order, please press 1.
To place a heavy haul order, please press 2.
For fuel dispatch, press 3.
For Accounts Receivable, press 4.
For Accounts Payable, press 5.
And for all Service-related issues, please press 6.
If you know the extension number of the person you are trying to reach… Please wait while we connect your call.
Phone Staffer Caller:
Hi, (redacted), this is Ashley.
Lead:
Hi Ashley, this is Tarsa. Thank you so much for answering the call. How are you?
Phone Staffer Caller:
Fine, how can I help you?
Lead:
Oh yes, Ashley. I was looking for a time that we could be able to drop by into your office. What do you think will be the best time to do this?
Phone Staffer Caller:
Which office?
Lead:
I’m sorry, Ashley. I’m a vendor from (redacted), and we are in the area right now. The government property manager would like to ask what is the best time for us to drop by into your office?
Phone Staffer Caller:
Which office?
Lead:
I’m looking for the (redacted) Emergency Services that is located in (redacted).
Phone Staffer Caller:
Okay, let me transfer you, one moment.
Lead:
Thank you so much.
Phone Staffer Caller:
Hi, thank you so much for answering the call. I was transferred by Ashley. I am looking for the (redacted).
Phone Staffer Caller:
Okay, what do you need?
Lead:
Yes, ma’am, I am a vendor for (redacted), and my estimator is in the area right now. So he’s asking if it’s okay with you that we will be stopping by in your office.
Phone Staffer Caller:
What? What is the estimator estimating?
Lead:
Oh yes, I’m sorry, I forgot to mention that we would just like to touch base and provide a proposal for our power washing services. Do you do power washing?
Phone Staffer Caller:
Uh, he is not in the office today. You would have to call back tomorrow and ask for Peyton.
Lead:
Oh, Peyton, okay. I just want to confirm, since he is not available today, is it okay that initially we’ll be sending our email information?
Phone Staffer Caller:
I mean yeah, you can send your email information.
Lead:
Thank you. What is the best email address?
Phone Staffer Caller:
Please send it to (redacted).
Lead:
Okay, (redacted). Thank you so much for that one. And I’m sorry, ma’am, what’s Peyton’s last name?
Phone Staffer Caller:
Hughes.
Lead:
Hughes, I’m sorry, I think I did not get that one. How could you spell that?
Phone Staffer Caller:
H-U-G-H-E-S.
Lead:
Oh, okay, I see. Thank you so much. I’m sorry I missed your name, may I know what’s your name please?
Phone Staffer Caller:
Jennifer.
Lead:
Thank you, Jennifer. Are you the assistant manager?
Phone Staffer Caller:
Sure.
Lead:
Ok, thank you. And Jennifer, just to confirm that I’ve got the correct information in my reference, this is for the (redacted) Emergency Services and you were located at (redacted)?
Phone Staffer Caller:
Yeah, you kept cutting out, but if you just send your email request, Peyton will