Type: Power Washing
Lead Grade: Cold – F
Name: [Collection] (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Cypress
Intro:
It looks like this transcript is unrelated to home service lead generation or cold calling for home service companies. However, if you have a relevant transcript, I’d be happy to craft an introduction using strategic SEO keywords. Let me know how you’d like to proceed!
Ai Transcript:
**Phone Staffer Caller:** Thank you for choosing [redacted]. To ensure the highest level of customer service, this call may be recorded for quality and training purposes.
If you’re interested in renting storage, please press 1.
If you’re an existing customer, please press 2.
For Lockerfox purchases, please press 3.
For all other inquiries, please press 4.
Thank you for calling [redacted], Chanel speaking.
**Lead:** Hi Chanel, this is Suza. Thank you so much for answering the call, how are you?
**Phone Staffer Caller:** I’m fine, how are you?
**Lead:** I’m doing great, thank you so much for asking.
By the way, Chanel, I am a vendor from [redacted]. To be honest, our property manager is in your area right now, and he’s asking what is the best time for us to drop by their office?
**Phone Staffer Caller:** Their office is open from 9:30 a.m. to 5:30 p.m.
**Lead:** Oh, they’re in the office from 9:30 a.m. to 5:30 p.m.?
**Phone Staffer Caller:** Yes, they should be there Monday through Friday, with the exception of Wednesday and Sunday.
First thing in the morning would be better, as they wouldn’t have a lot of running to do—like going to different properties or maybe going to the bank.
**Lead:** I see, okay. Do you think it would be possible… are you authorized to set an appointment or a visitation for them?
**Phone Staffer Caller:** No ma’am. You will have to speak directly with them to set that up.
**Lead:** I understand, no worries, that’s all right Chanel. Are they available right now?
**Phone Staffer Caller:** I can reach out to them at the office.
**Lead:** Oh, that’s great to hear. Yes, let me know when you’re ready for the email.
**Phone Staffer Caller:** Yes, [redacted].
**Lead:** They don’t provide us with their name, I’m sorry.
May I have your last name?
Hello? Hello?
**Phone Staffer Caller:** Oh, I’m sorry. Chanel, can you hear me?
**Lead:** I can.
**Phone Staffer Caller:** Yes, ma’am.
**Lead:** Thank you. Chanel, may I know your last name?
**Phone Staffer Caller:** We’re not able to give out our full names, I’m sorry.
**Lead:** No worries, that’s all right.
Just for reference, is it okay to know your designation in the company?
**Phone Staffer Caller:** I’m sorry?
**Lead:** I need to confirm your designation or position in the company for my reference?
**Phone Staffer Caller:** Oh, okay.
**Lead:** Thank you so much for that.
And please correct me if I’m wrong—I just need to confirm that I have the correct information on my list.
This is for the [redacted] Storage, and you are located at [redacted]? Is that correct?
**Phone Staffer Caller:** I’m at the call center, ma’am.
**Lead:** Oh, I see. But do you have their address?
**Phone Staffer Caller:** Just one moment.
**Lead:** Okay, thank you.
**Phone Staffer Caller:** Okay, it is [redacted].
**Lead:** Okay, [redacted], correct?
**Phone Staffer Caller:** I’m sorry?
**Lead:** This is [redacted], right?
**Phone Staffer Caller:** Oh, Houston.
**Lead:** Oh, okay, I got the wrong one.
Okay, may