Type: Power Washing
Lead Grade: Cold – C
Name: Devon (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Batavia
Intro:
At Phone Staffer, we help home service companies get more leads through effective outbound marketing strategies like cold calling. In this transcript, we contacted the property manager of Olive Branch Townhomes in Batavia to offer a free estimate for power washing services. While scheduling a walkthrough wasn’t immediately possible due to a busy schedule, the property manager expressed interest in power washing in the future and agreed to receive more information via email. This is a great example of how cold calling for leads can initiate valuable conversations and potential business opportunities for home service companies. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
“`
Phone Staffer Caller: Thank you for calling (redacted). This is Devon. How may I help you?
Lead: Oh hi, Karen here. How are you?
Phone Staffer Caller: I’m doing well, how are you?
Lead: I’m fine, thank you. Hey, I’m calling from (redacted), a power washing company. We are just touch-basing. My project manager is in the area next week. He wanted to know if he could drop by for just 10 to 15 minutes to give you a free estimate.
Phone Staffer Caller: He can stop by. I’m not sure if we’ll have time to meet with him, but if he wants to drop off his information, we can get in touch with him.
Lead: Oh, that’s great. Well yeah, he will be needing like 10 to 15 minutes for the walkthrough to give you the proposal. Is that something we can schedule?
Phone Staffer Caller: I can’t guarantee that because next week I have a lot of meetings scheduled with my higher-ups, so I can’t guarantee a time. Like I said, if he wants to stop by and give us the information, that would be very welcomed.
Lead: Oh, okay. That’s great. How about the week after that? Maybe at a time when you’re not so busy?
Phone Staffer Caller: Yeah, I don’t know what my schedule is gonna be, to be honest with you. So if somebody wants to stop by, they can drop off the information, and we’ll get back to them.
Lead: That’s great. Yeah, hmm, maybe we can send you the details or information first via email.
Phone Staffer Caller: Yeah.
Lead: That way, you can review it. Yeah, because he will be needing to do a walkthrough, and it would be a waste of time if you’re not going to be there or there’s no assistant. But yeah, what’s the best email address?
Phone Staffer Caller: It’s (redacted).
Lead: Wonderful, thank you. So that’s (redacted), correct?
Phone Staffer Caller: All right.
Lead: Thank you. And can I have your first and last name, please?
Phone Staffer Caller: It’s Devon (redacted).
Lead: Like D E V A N?
Phone Staffer Caller: D E V O N.
Lead: Okay, perfect. And how do you spell the last name?
Phone Staffer Caller: (redacted).
Lead: Wonderful, thank you. This is a good callback number, right—the one ending in (redacted)?
Phone Staffer Caller: Yep.
Lead: And this is for the property address (redacted), correct?
Phone Staffer Caller: Yep.
Lead: Alright, thank you so much. And I believe you’re the property manager?
Phone Staffer Caller: I am.
Lead: Thank you so much, Devon. By any chance, do you know how often you do power washing on the property?
Phone Staffer Caller: It’s kind of on an as-needed basis, but we haven’t had any power washing in a while, so I am interested in getting that done in the future.
Lead: Yeah.
Phone Staffer Caller: It’s something that I am interested in. It’s just that my schedule is kind of crazy right now. I don’t want to guarantee that I have time for something if I’m not sure I’ll have time for it.
Lead: Yeah, I know, and that’s really important. But yeah, anyway, I will send you the email first, and then I’ll go ahead and check back with you sometime next week.
Phone Staffer Caller: Alright, that sounds good.
Lead: Wonderful. Thank you so much, Devon. I really appreciate the information. You have a great day, okay?