Type: Power Washing
Lead Grade: Cold – A
Name: Kim (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Austin
Intro:
At Phone Staffer, we help home service companies generate leads through strategic cold calling. In this outreach, we contacted a property management office in Austin to follow up on a discussion about power washing services. Our goal was to connect with the property manager to schedule an appointment and send over service details. This type of outbound marketing for home service companies is an effective way to secure new business and build relationships with potential clients. Below is the redacted transcript from the call, ensuring privacy while showcasing our approach.
Ai Transcript:
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Phone Staffer: Thank you for calling. Please wait. A staff member will be with you shortly.
If you are looking for information on renting or leasing an apartment, please press 1.
If you are a resident and have a maintenance need in your apartment, please press 2.
If you are a resident with a non-maintenance question, press 3.
If you are calling for any other reason, please press 4.
To repeat these options, please press 5.
This call may be monitored or recorded for quality assurance.
Thank you for calling (redacted). My name is Bryan, and I can help you.
Caller: Hi Bryan, this is Chris with (redacted). I am looking for Evelyn. I spoke to her yesterday, and I’m trying to connect with your Property Manager if she’s available right now.
Phone Staffer: I’m sorry, ma’am, you’re calling from where?
Caller: Yes, I’m with (redacted) Power Washing Company, and we’re trying to reach out to your Property Manager if possible so we can set up the appointment by next week and drop by the office.
Phone Staffer: Yes, ma’am. She’s not currently in the office at the moment, but I’m happy to give you an email if that works for you.
Caller: Sure, sure. Whenever you’re ready, Bryan, I can take down her email.
Phone Staffer: Okay, I’m ready. It’s gonna be Kay as in Kim, and then… so KayPyland, P-I-L-A-N-D at (redacted).
Caller: Ew… Let me take note of that… Give me one second.
Let me read it back, Bryan, to make sure I have it here correctly. That would be KayPyland at (redacted), right?
Phone Staffer: Yes, ma’am. That is correct.
Caller: Thank you so much, Bryan. And Bryan, if you don’t mind, can I have the name of the property manager to address it directly in the email?
Phone Staffer: Yes. It is Kim, so K-I-M, and the same last name on the email, Pyland.
Caller: Thank you so much, Bryan.
And before I let you go, I just want to confirm the name of the business would be (redacted), best call-back number for you is ending in (redacted), and your office is still at (redacted). Is this all correct?
Phone Staffer: That is correct.
Caller: Gotcha. Thank you so much, Bryan.
And do you happen to know when the best time would be to call back for Kim?
Phone Staffer: I would say probably Monday after 1 PM.
Caller: Gotcha, gotcha.
We’ll try to give you a call back by Monday, but still, I’ll be sending an email with our company materials ahead of time so she can check it out.
By the way, Bryan, thank you for answering my call and for this opportunity to get Kim’s email. Have a nice day, okay?
Phone Staffer: Thank you. Bye-bye!
Caller: Thank you. Bye.
“`