Type: Power Washing
Lead Grade: Cold – B
Name: Libby (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Birmingham
Intro:
At Phone Staffer, we help home service companies generate leads through professional cold calling techniques. In this call, we reached out to a potential client in Birmingham to offer a free estimate for pressure washing services. While the prospect had recently completed some work, they expressed interest in keeping our client’s information for future needs. This is a great example of how outbound marketing for home service companies can help build connections and secure future business opportunities. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
“`
Phone Staffer Caller: Hello. Oh, hi. Is this the Thomas building?
Lead: Oops, I guess not. This is Earl.
Phone Staffer Caller: Yes, that’s me. Okay, awesome. Yes, ma’am, we’re pressure washing some places in the area. Just checking if we can also come by the office next Monday to speak with you, introduce our services, and give you a quote.
Lead: Yes, if you want to send me an email. I’m trying to think—what time would it be? My project manager is available, let’s say, 8 AM to 11 AM and also 11 AM to 2 PM the whole week. Do you have any preferred date for next week?
Phone Staffer Caller: I’m gonna have to check. We just got some done recently, so not really sure what we need. But if he wants to call back at this number and he’s in the area, I can always come to the door and see if there’s anything we didn’t think of.
Phone Staffer Caller: Okay, yes, for sure. What my project manager typically does is inspect the place, check the area for whatever needs to be pressure washed, and, you know, make sure we’re addressing everything properly. That way, he can give an accurate estimate. Do you think we can do it next week?
Lead: I think we’ll probably hold off for now, since we just had something like that done. It would be the most accurate, but I think we’ll wait a bit.
Phone Staffer Caller: Alright, I understand. What’s the company’s name?
Lead: Yep, (redacted). I can also send you information via email so at least you’ll have a reference in case you need some work done.
Phone Staffer Caller: Yeah, that would be great.
Lead: Alright, yes. Can I have the best email address?
Phone Staffer Caller: Yes, it’s (redacted) at (redacted).com.
Phone Staffer Caller: Okay, alright. Yeah. Uh, just to double-check, that’s (redacted) at (redacted).com?
Lead: Oh, okay. It’s (redacted).com.
Phone Staffer Caller: Oh, okay. Got it. And can I have your name to ensure everything is spelled correctly?
Lead: Yes, it’s Libby. L-I-B-B-Y.
Phone Staffer Caller: Okay, and your last name?
Lead: (redacted).
Phone Staffer Caller: Alright. And is this a good callback number, Miss Libby? (redacted)?
Lead: Yes.
Phone Staffer Caller: Alright, I’ll send you our information. I just want to confirm, are you still at (redacted)?
Lead: Yes, that’s correct.
Phone Staffer Caller: Okay, alright. So yeah, I’ll send you the information. Thank you so much for your time, Miss Libby. You have a great day!
Lead: Yeah, thank you, thank you. Bye-bye.
“`