Type: Power Washing
Lead Grade: Cold – A
Name: Rebecca (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: The Colony
Intro:
At Phone Staffer, we help home service companies get more leads through targeted outbound marketing. In this call, our team reached out to a property representative in The Colony to introduce power washing services and schedule a meeting with the property manager. By leveraging outbound marketing for home service companies, we connected with a key decision-maker and ensured a follow-up opportunity for our client. Below is the redacted information from the conversation to maintain privacy.
Ai Transcript:
**Phone Staffer Caller:**
Thank you for calling (redacted). For the best customer service and to accurately assist you, please listen to all of the following choices.
If this is a fire, police, or medical emergency, please hang up and dial 9-1-1.
If you are interested in renting one of our apartments, please press 1.
If you are a current resident, please press 2.
This call will be recorded for quality and training purposes.
Thank you for calling (redacted). This is Derik. How may I assist you?
**Lead:**
Hi there, Derik, good afternoon. Eli here with (redacted). Is this (redacted)?
**Phone Staffer Caller:**
Yes, sir.
**Lead:**
OK. Awesome. Just touching base with you guys. When do you think would be best for us to come by the office to speak with the property manager next week?
**Phone Staffer Caller:**
Probably Monday would be fine. Anytime Monday through Friday, between nine and five.
**Lead:**
OK, I got it. So Monday between nine and five. Do you think 11 a.m. to 12:30 p.m. works?
**Phone Staffer Caller:**
Yeah. Yeah. Just stop by and just ask for the property manager. Her name’s Rebecca.
**Lead:**
OK, gotcha. That’s Rebecca. And do you mind me asking, what’s your position, Derik?
**Phone Staffer Caller:**
Oh, I’m a specialist.
**Lead:**
OK. On Monday, Rebecca will be available, and I guess my project manager will join the visit.
**Phone Staffer Caller:**
Yep. You just come on into the office.
**Lead:**
OK, gotcha. Another thing is that we’re pressure washing some of the apartments in the area, and I would like to introduce our services and, of course, give a quote.
How often is the property being power-washed?
**Phone Staffer Caller:**
I’m really not 100 percent sure. I don’t really handle things like that. I mainly deal with leasing.
**Lead:**
Oh, OK, that’s good. That’s something that we could discuss. We can definitely discuss this upon inspection with my project manager.
**Phone Staffer Caller:**
Yes.
**Lead:**
OK. Another thing—Is this a good contact number to reach you guys at?
**Phone Staffer Caller:**
Yeah, that’s good.
**Lead:**
OK, hold on. And can I also have an email address where I can send our information?
**Phone Staffer Caller:**
Yeah, you can send it to (redacted).
**Lead:**
OK, so I’ll just need to double-check that. (redacted)?
**Phone Staffer Caller:**
Yes.
**Lead:**
OK, got it. Thank you so much. Hold on. Let me just verify the address, Derik. Give me one sec.
So you guys are still at (redacted)?
**Phone Staffer Caller:**
Yes, sir.
**Lead:**
OK. In any case, is Rebecca going to be available around the same time on Tuesday as well?
**Phone Staffer Caller:**
I can definitely check. I’m not 100 percent sure. If I were you, I would just send us an email and address it to Rebecca. She’ll be able to see it from there.
**Lead:**
OK, sure. Yeah, I think it’s really best for me to email her. Can I also have her last name just for my notes?
**Phone Staffer Caller:**
I believe it’s (redacted).
**Lead