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Cold Calling

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Type: Power Washing
Lead Grade: Cold – C
Name: Sandra (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Lewisville

Intro:

At Phone Staffer, we help home service companies generate more business through outbound marketing strategies like cold calling. In this call, we reached out to a property representative in Lewisville, Texas, to discuss power washing services for an apartment complex. While the current property manager was transitioning, we successfully obtained contact information for the new manager to follow up with a proposal. This is a great example of how outbound marketing for home service companies can open doors for new business opportunities. Below is the redacted information from the call to protect individual privacy.

Ai Transcript:

“`
Phone Staffer Caller: HAPPY FRIDAY! It’s a great day here at (redacted). This is June. How may I help you?

Lead: Hi June, this is Fraaj. How was your Friday?

Phone Staffer Caller: It’s been alright, how about you?

Lead: That’s great. I’m so excited for the weekend, June. But yeah, I’m actually reaching out regarding our power washing services for apartment complexes and some commercial companies there, and I’d like to take this opportunity because one of our project managers is in the area right now visiting properties and providing proposals. So we wanted to know if he can drop by maybe sometime next week. Don’t worry—no obligation, no commitment. I just love to touch base and provide a proposal for our power washing services.

Phone Staffer Caller: I don’t really know if right now is a good time just because we are in the midst of switching managers, so they are both quite busy. But if you’d like, you can shoot both of them an email.

Lead: Oh, yeah, yeah, sure. How about next week—will they be available if one of our project managers drops by?

Phone Staffer Caller: Like I said, they are in the midst of switching. Honestly, I don’t know when the next time they’ll be available, just because, you know, being a manager is a hard role.

Lead: I see. Okay. I’ll just get the—what do you call that?—the email address for the property manager, if that’s okay?

Phone Staffer Caller: Yes. So the current property manager—today is actually her last day as a manager. But her email is, she just got a new email. (redacted)@(redacted).com.

Lead: (redacted)@(redacted).com. Collection is just, you know, singular. No S, right?

Phone Staffer Caller: (redacted) with an S, and then (redacted).

Lead: Oh, I see. The circles have an S as well? Or no?

Phone Staffer Caller: What was that, Fraaj?

Lead: (redacted)@(redacted).com, correct?

Phone Staffer Caller: Yes. And then, come Monday, Sandra will be our manager. Her email is (redacted)@(redacted).com.

Lead: (redacted)@(redacted).com. Okay, it’s (redacted)@(redacted).com. I guess we will just be sending an email to Sandra since she will be the manager come Monday.

Phone Staffer Caller: Okay.

Lead: And may I know her name? She’s Sandra. And how about her last name?

Phone Staffer Caller: Umm, I don’t know how to pronounce it. It is spelled (redacted).

Lead: (redacted), okay. Thank you for that. And she’s the property manager, right?

Phone Staffer Caller: Come Monday, she will be.

Lead: Okay, thank you for that. And alright, this is for (redacted). This is the best call back number, (redacted), and this is still located at (redacted), correct?

Phone Staffer Caller: Yes.

Lead: And your name is June?

Phone Staffer Caller: Yes.

Lead: Right, like the month? J-U-N-E?

Phone Staffer Caller: Yes.

Lead: Thank you. And are you like the leasing consultant or manager there?

Phone Staffer Caller: A leasing consultant—leasing and marketing.

Lead: Oh, okay. Thank you so much for this one, June. I appreciate it. We will just send an email to Sandra, okay, so she’ll be able to know our company and what we do as a power washing company.

Phone Staffer Caller: