Type: Power Washing
Lead Grade: Cold – A
Name: Luigi (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Flower Mound
Intro:
At Phone Staffer, we help home service companies get more leads through effective cold calling. In this call, we reached out to a senior living facility in Flower Mound to introduce our client’s power washing services. The concierge provided contact details and confirmed that their maintenance director would be the best person to follow up with. This is a great example of how outbound marketing for home service companies can create valuable opportunities. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
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Phone Staffer Caller: Thank you for calling (redacted). Ms. Yinka, how may I help you?
Lead: Hi there! Good afternoon! This is Raj with (redacted). How are you doing today, ma’am?
Phone Staffer Caller: I’m good. How are you?
Lead: That’s great to hear. I’m doing good too. Thank you so much for asking.
It’s almost the weekend, ma’am, and I’d just like to take this opportunity because one of our project managers is in the area right now. He’s visiting some properties as well as some commercial establishments and providing proposals.
I wanted to know if he can drop by maybe on Monday or sometime next week. Don’t worry, no obligation, no commitment. We just love to touch base and provide a proposal for our power washing services.
Phone Staffer Caller: Sure!
Lead: Okay, that’s very kind of you.
May I know your position there, ma’am?
Phone Staffer Caller: Sorry. I’m the concierge.
Lead: The concierge, okay. Alright.
Since you said yes, I just want to ask, are you authorized to book appointments on behalf of the manager to speak about power washing?
Phone Staffer Caller: Uh, there’s not really an appointment. You can just come in and let them know that you’re…
Lead: Oh, okay. Alright, alright. Yeah, I’ll take note of that here.
And this is for (redacted). The best callback number?
Phone Staffer Caller: (redacted).
Lead: And this is located at (redacted).
I didn’t quite catch your name, ma’am.
Phone Staffer Caller: My name is Yinka.
Lead: Yinka? Can you spell that out for me for documentation purposes, please?
Phone Staffer Caller: Y-I-N-K-A.
Lead: Wow. That is a very unique name.
And, um, you are like the front-desk concierge, right?
Phone Staffer Caller: Yes.
Lead: Okay. Do you have, like, the best email where we can send confirmation of this appointment and a little bit of information about our company as well?
Phone Staffer Caller: Are you ready for it?
Lead: Yes.
Phone Staffer Caller: It would be (redacted).
Lead: (redacted), correct?
Phone Staffer Caller: Yes.
Lead: And the best person to look for on Monday?
Phone Staffer Caller: Luigi.
Lead: Yes. What’s his position there?
Phone Staffer Caller: He’s the Maintenance Director.
Lead: Maintenance Director, okay. And his last name?
Phone Staffer Caller: (redacted).
Lead: Okay, thank you for this, Yinka. So we do have it scheduled.
Just looking at my Project Manager’s calendar here. Are you aware if there are any areas that need to be power washed right now, like need extra attention?
Phone Staffer Caller: No.
Lead: Oh, okay.
And how often do you guys power wash?
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