Type: Power Washing
Lead Grade: C
Name: Kayla (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Irving
Intro:
At Phone Staffer, we specialize in outbound marketing for home service companies by connecting them with potential clients through effective cold calling. In this transcript, our team reached out to a property manager in Irving, Texas, to schedule a meeting for a power washing service. The conversation helped identify key areas in need of cleaning, such as the breezeways, and secured a time for our client to visit the property. This is a great example of how cold calling for leads can generate valuable opportunities for home service businesses. Below is the redacted call information to protect individual privacy.
Ai Transcript:
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Phone Staffer Caller: Thank you for calling our community. I’ll connect your call shortly. But first, did you know our leasing team offers text communication? If you prefer text messaging, press 1. Wanna think about it? Press 2 to decide later. Thank you, and we’ll connect your call in one minute. This call and the information you provide may be recorded and used by the property and a third-party service provider for quality and product improvement purposes.
Phone Staffer Caller: Thank you for calling (redacted). This is Val. How can I help you?
Lead: Hi, good afternoon. I’m Jessica. Is there a way that I can speak to a manager?
Phone Staffer Caller: The manager’s currently assisting someone at the moment. Is there anything I can do to help you?
Lead: Oh, yes, ma’am, maybe you can help me. I am a vendor for a power washing company. So, basically, my manager would like to drop by your office by Monday. All he wanted to know is the best time—because what he needs is just 10 to 15 minutes. Will you be there by Monday?
Phone Staffer Caller: Yes.
Lead: OK. He’s open between 11 to 12:30. Are you good with that time?
Phone Staffer Caller: Now, are we making an appointment with him, or is he calling at this time? So, I had an operator create an appointment with him, or him with us?
Lead: Oh, him with you just for 10 or 15 minutes, ma’am.
Phone Staffer Caller: OK, we can… yeah. I mean, we open at 10 o’clock.
Lead: OK, so 11 should be fine. Are you the assistant manager?
Phone Staffer Caller: I am.
Lead: OK, great. What’s the email address so I can send it to you right now?
Phone Staffer Caller: Sure. It’s going to be (redacted).
Lead: OK. Hold on. (redacted). Thank you so much. What is the name of…
Phone Staffer Caller: Absolutely.
Lead: …the management?
Phone Staffer Caller: Our manager’s name is Kayla.
Lead: Kayla. And your name?
Phone Staffer Caller: Val.
Lead: Oh, beautiful. Miss Val, I just have two quick questions. Two quick questions—I know you’re busy, but I won’t take much of your time. Do you have any idea when was the last time that your facility has been power washed?
Phone Staffer Caller: I believe last year.
Lead: Last year. So I’m pretty sure you’ve been there for so long now. Just a quick thing—do you have… have you noticed which areas need cleaning most of the time—like let’s say parking, a driveway, the outside…
Phone Staffer Caller: Breezeways.
Lead: Which one?
Phone Staffer Caller: Breezeways.
Lead: OK. Got you. Yes. Let me confirm the information you have, correct me if I’m wrong. The business name is (redacted). The phone number ends in (redacted). The address is (redacted), correct?
Phone Staffer Caller: Yes, ma’am.
Lead: OK. So will you be the same person who would personally assist my manager for just about 10-15 minutes, ma’am?
Phone Staffer Caller: He can come in. Yes. And yeah, he can definitely give the information.
Lead: Absolutely. OK. Ideas. All right. Well, I’ll be sending this to you right now so you can see our company profile. OK. I hope you have a good day ahead. OK? Enjoy it.