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Cold Calling

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Type: Power Washing
Lead Grade: Cold – B
Name: Lauren (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Cincinnati

Intro:

At Phone Staffer, we help home service companies get more leads through cold calling and outbound marketing strategies. In this call, we connected with a representative of an apartment building in Cincinnati to discuss power washing services. While a direct appointment wasn’t scheduled, we successfully obtained the contact information for the property manager to follow up with an estimate. This is a great example of how outbound marketing for home service companies can open doors to new business opportunities. Below is the redacted information from the call to protect individual privacy.

Ai Transcript:

**Phone Staffer Caller:**
Hello, thank you for calling **(redacted) Building Apartments**. My name is Jacob. How can I help you today?

**Lead:**
Oh, hi Jacob, Kerin here. How are you?

**Phone Staffer Caller:**
I’m good, how are you?

**Lead:**
That’s great. Yeah, I’m fine, thank you.

I’m calling from **(redacted)** Power Washing Company. We’re just touching base since our project manager is in the area this week and next week. If you’re interested, they could stop by for about 15 minutes to give you a free quotation.

**Phone Staffer Caller:**
That is something that I would have to talk with my service and property manager about. If he wants to stop by and drop off some information, I can always pass that along to them, and they can reach out if interested. Or if you want to leave me a name and number, I can keep his contact information as well.

**Lead:**
Oh, yeah, that’s great. I can give you my information because our project manager would need to do a walk-through, just 10 to 15 minutes, and then provide the free quotation.

However, we can also send the information via email. Is that something I can do?

**Phone Staffer Caller:**
Yeah, that would work. I can give you our email whenever you’re ready.

**Lead:**
I’m ready.

**Phone Staffer Caller:**
Thank you. That’ll be S as in Steve, T as in Troy, O as in Oscar @ **(redacted).com**.

**Lead:**
All right, so that’s S-T-O?

**Phone Staffer Caller:**
Correct.

**Lead:**
Sorry, and then what’s next after that?

**Phone Staffer Caller:**
@ **(redacted).com**.

**Lead:**
Oh, got it. **(redacted).com**. Thank you so much.

Now, what’s the first and last name of the property manager to address the email to?

**Phone Staffer Caller:**
Her name is Lauren.

**Lead:**
Lauren. Thank you so much. And the last name?

**Phone Staffer Caller:**
Carterelli.

**Lead:**
Can you spell that for me, please?

**Phone Staffer Caller:**
C-A-R-T-E-R-E-L-L-I.

**Lead:**
Perfect, thank you so much.

And just in case, is this a good number—the one I called you on, ending in **(redacted)**?

**Phone Staffer Caller:**
Yep, this is our direct line to the office.

**Lead:**
Wonderful. And this is for the property at **(redacted) Stonegate Drive**, right, in Cincinnati?

**Phone Staffer Caller:**
Yep, that’s one of our properties.

**Lead:**
Well, thank you so much, Jacob. I really appreciate your time. Have a great day, okay?

**Phone Staffer Caller:**
Thank you. You too.

**Lead:**
Thank you.

**Phone Staffer Caller:**
Thank you.