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Cold Calling

Why us?

Type: Power Washing
Lead Grade: Cold – B
Name: Consuelo (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Irving

Intro:

At Phone Staffer, we help home service companies get more leads through effective cold calling strategies. In this call, we reached out to an apartment complex in Irving, Texas, to offer power washing services. While they weren’t currently accepting new vendors due to low occupancy, we secured the property manager’s contact information for future follow-ups. This interaction demonstrates how outbound marketing for home service companies can help build connections and create opportunities for future business. Below is the redacted call information for privacy protection.

Ai Transcript:

“`
Phone Staffer Caller: Thank you for calling. Please wait and a staff member will be with you shortly. This call may be monitored or recorded for quality assurance. Thank you for calling. (redacted), this is Michaela. How can I help?

Lead: Hi Michaela, this is Raj from (redacted). Happy Monday, how are you doing today?

Phone Staffer Caller: I’m doing good. How are you?

Lead: I’m doing good. Thank you so much for asking. I’m reaching out regarding our power washing services for apartment complexes like yours, and I’d like to take this opportunity—Caleb, one of our project managers, is in the area right now visiting properties and providing proposals. I wanted to know if he can drop by sometime this week. Don’t worry, no obligation, no commitment. I’d just love to touch base and provide a proposal for power washing services.

Phone Staffer Caller: Yeah, absolutely. We should be here from 9 to 6 every day this week until Friday.

Lead: Wow, that’s great to hear. I’m actually looking at the apartments you have here, and these are very nice. You have very lovely apartments here, Kayla.

Phone Staffer Caller: Thank you, thank you.

Lead: Are you the manager, or are you authorized to make decisions when it comes to exterior maintenance? Or at least book an appointment on behalf of the manager to speak about power washing?

Phone Staffer Caller: I cannot, give me one second. Let me see if they are available to speak to you.

Lead: Yes, please. Thank you.

Phone Staffer Caller: Uh huh. Please note that at this moment, we’re not accepting any more vendors because we’re at a really low occupancy right now. We’re only at 30%. Um, so we can definitely be in contact. I can send you our email, and as we get closer to it, we can—

Lead: Yeah, yeah, yeah. That will do. Thank you so much. Yeah, that makes sense if you don’t have a high occupancy. Alright, I’ll get the email, please.

Phone Staffer Caller: Okay, yeah. It’s going to be (redacted).

Lead: (Redacted), okay, thank you for this. And may I know the name of the property manager?

Phone Staffer Caller: Oh, the property manager? Her name’s Consuelo.

Lead: Consuelo, okay, got it. And your name is Kayla, right? May I know your position there, Kayla?

Phone Staffer Caller: Uh, I’m a leasing agent.

Lead: Okay, thank you so much. And um, this is still located at (redacted), and this is your best callback number, (redacted)?

Phone Staffer Caller: Yes.

Lead: Okay, I appreciate this. Kayla, we will just send an email to Consuelo, right? And maybe in the future, if you need our service, just don’t hesitate to reach out. Take care!

Phone Staffer Caller: Yes, absolutely. Have a good one.

Lead: Bye-bye.

Phone Staffer Caller: You too, bye-bye.
“`