Type: Power Washing
Lead Grade: Cold – C
Name: Anna (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Katy
Intro:
At Phone Staffer, we specialize in outbound marketing for home service companies, helping them generate more leads through cold calling. In this transcript, we contacted a business in Katy, Texas, to introduce power washing services and schedule a potential visit. The assistant manager provided the property manager’s contact information to discuss further details. This interaction demonstrates how effective cold calling for leads can be in the home service industry. If you’re looking for ways to get more leads for your home service company, outbound calling remains a powerful strategy. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
“`
Phone Staffer Caller: This is Tezza.
Lead: Hi, my name is Aubrey. I’m calling over from (redacted). I was returning a missed call from this number.
Phone Staffer Caller: Oh yes, Aubrey. Thank you so much for calling. Uhm yeah. I just called because one of our property managers is in the area and we have noticed that your property is also located a little further in the area, so we’re trying to see if it’s possible to visit your office for a proposal?
Lead: Well, OK, a proposal for what exactly?
Phone Staffer Caller: Oh yeah, I’m sorry, I forgot to mention, we do power washing, soft washing, and exterior cleaning. So we would like to touch base. If it’s possible, we’d love to send over a proposal. Would that be possible?
Lead: OK, let me actually give you my property manager’s email so you can send her the information, and then she’ll be the one you’ll schedule a visit with.
Phone Staffer Caller: Yes, that’s perfect. May I know what the best email is?
Lead: Yeah, her name is Ana, and her email is (redacted).
Phone Staffer Caller: Perfect. I’m sorry, I just want to ask, is Ana’s last name (redacted)?
Lead: Yes.
Phone Staffer Caller: Perfect. And this is Aubrey, right?
Lead: Yes.
Phone Staffer Caller: Aubrey, are you the assistant manager, or may I know your designation in the company so I can put it in my notes?
Lead: I’m the assistant manager.
Phone Staffer Caller: Assistant manager, I see. And Aubrey, may I know the business name so that I can search for it in the file?
Lead: (redacted).
Phone Staffer Caller: (Redacted)… Let me just… okay, I’ve got it right here. So you’re located at (redacted), right?
Lead: Yes.
Phone Staffer Caller: Perfect. And Aubrey, what do you think would be the best time for us to drop by? No, what is the best time for us to visit or to call back so that we can reach Ana on the phone to confirm the best time for us to drop by?
Lead: Typically, afternoons are better.
Phone Staffer Caller: Afternoon… Do you think—are you authorized to book the visitation on behalf of Ana and let her know that we will be there in the afternoon?
Lead: If you just want to send her the information, and if she’s interested in your services, then she will schedule that with you.
Phone Staffer Caller: Okay, perfect. No worries. Just a word with me, Aubrey, but I really appreciate your calling back. This is a big help for me, but I just wanted to say Happy St. Patrick’s Day.
Lead: Okay, enjoy your day.
Phone Staffer Caller: Thank you. Bye-bye.
“`
