Type: Power Washing
Lead Grade: C
Name: Faithe (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Mooresville
Intro:
At Phone Staffer, we specialize in outbound marketing for home service companies, helping them generate quality leads through cold calling. In this transcript, we reached out to a property manager in Morrisville to schedule a free estimate for power washing services. The manager expressed interest in having the exterior and breezeways cleaned and arranged a site visit for further evaluation. This call highlights how cold calling for leads can effectively connect home service companies with potential customers. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
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Phone Staffer Caller: Thank you for calling (redacted). This is Faith. How can I help you?
Lead: Hey, good morning. This is Kim. How are you?
Phone Staffer Caller: I’m doing well.
Lead: Oh, that’s good to hear. By the way, coffee—I’m kind of doing my coffee right now. But yeah, just a very quick thing for me to ask.
I’m calling from (redacted) in power washing services. Is anyone available that I could best speak to in terms of power washing?
Phone Staffer Caller: You can speak to me.
Lead: Yes! Oh, okay. This must be my lucky Tuesday then.
Actually, I’m just calling because we are going to be doing some work very near you guys, in (redacted), around April 7, up until the next two weeks. And we just have some vacant times and were hoping to give you guys a free proposal or free estimate, since we’re just going to be in the area anyway.
If you could be available, maybe just approximately ten to fifteen minutes on any of those days.
Phone Staffer Caller: That would be fine, yes, so either myself or my maintenance manager would be able to assist you.
Lead: Oh, that would be perfect. Let me see—would you prefer morning or afternoon so I could double-check on the schedule for you guys?
Phone Staffer Caller: You could do morning.
Lead: Okay, I got it. Let me see… Can we do a Wednesday if that’s okay?
Phone Staffer Caller: Okay.
Lead: That’s gonna be April—oh, that’s my birthday. I’m not gonna be here, okay. April 9.
Phone Staffer Caller: Come on, April baby.
Lead: So you’re gonna be available to tour our Project Manager approximately ten to fifteen minutes on April 9—let’s say between 9 to 11?
Phone Staffer Caller: Yes.
Lead: And what was the name of the company again?
Phone Staffer Caller: Oh, yes, they can also look us up. We also have our website—(redacted).
Phone Staffer Caller: Okay.
Lead: All right.
And just in case you guys would be very busy or got caught up with something between 9 to 11, if you don’t mind, I’ll also get between 11 to 1 p.m. on that day as a backup schedule. Does that work?
Phone Staffer Caller: Yep, that’s fine. 9 to 11 will be fine.
I’ll just email my maintenance manager. He’ll make sure he clears his calendar.
Lead: Got it. Thank you so much.
So basically, just to make sure I got it right—we look for you, and in any case, if you’re not available, your maintenance manager would be the person to tour our Project Manager by that time, right?
Phone Staffer Caller: That’s correct.
Lead: Got it. May I know his name?
Phone Staffer Caller: His name is Jerry.
Lead: Jerry. Thank you. And the last name?
Phone Staffer Caller: (redacted).
Lead: Thank you so much. And what’s your name, so I can give it to them?
Phone Staffer Caller: Sure. My name is Faith.
Lead: Faith. Perfect. And the last name?
Phone Staffer Caller: (redacted).
Lead: And you’re the property manager, right?
Phone Staffer Caller: Yes.
Lead: Perfect. Thank you so much.
And may I know what’s going to be the best email where I can send you the confirmation?
Phone Staffer Caller: You can send it to (redacted).
Lead: