Type: Power Washing
Lead Grade: Cold – C
Name: Valentina (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Katy
Intro:
At Phone Staffer, we help home service companies generate high-quality leads through outbound marketing strategies like cold calling. In this interaction, we contacted a leasing agent at a residential complex in Katy to introduce our client’s power washing services. We successfully gathered contact details to follow up with the decision-maker and schedule a potential service appointment. This call is a great example of how outbound marketing for home service companies can help connect with property managers and generate new business opportunities. Below, you’ll find the redacted details from the call to maintain privacy.
Ai Transcript:
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Phone Staffer Caller: Thank you for calling (redacted). This is Roll speaking. How may I help you?
Lead: Hi, thank you so much for answering the call. This is Teza. How are you?
Phone Staffer Caller: Good.
Lead: Oh yes, ma’am. I am trying to check what is the best time for us to drop by your office because we’re just in the area right now until the end of the month. We have noticed (redacted) is one of the businesses we had planned to visit. Is it okay if I ask what the best time would be for us to stop by to reach your manager?
Phone Staffer Caller: It will probably be tomorrow, maybe around 12 to 6.
Lead: Oh, I see. May I know who I am speaking with right now, please?
Phone Staffer Caller: Yes, this is Rosa, the leasing agent.
Lead: Rosa, right?
Phone Staffer Caller: Mm-hmm.
Lead: Okay, Rosa. You mentioned you’re the leasing agent. Okay, is anyone available to talk—maybe an assistant manager or your manager? Are they available?
Phone Staffer Caller: Sorry, could you repeat where this is from?
Lead: Oh yeah, I am from (redacted), and we do power washing and soft washing of exterior facilities.
Phone Staffer Caller: Oh, okay, okay. As of right now, the assistant manager is a little busy.
Lead: Oh, I see. Maybe for now, may I know what the best email is where I can initially send over information? Then we can follow up to reach your manager or assistant manager. Would that be possible?
Phone Staffer Caller: Yeah.
Lead: Okay, perfect. May I know what the best email is, please?
Phone Staffer Caller: Let me pull that for you. It will be… manager (redacted).
Lead: Thank you. And may I know the manager’s name?
Phone Staffer Caller: Tina.
Lead: Tina, and the last name?
Phone Staffer Caller: I actually don’t know.
Lead: That’s all right, I’ll just not include the last name since you’re not sure. But to confirm, this is (redacted), and you are located at (redacted), Texas (redacted), correct?
Phone Staffer Caller: Oh, I’m sorry—no worries. We are located at (redacted).
Lead: Thank you. I’ll just go ahead and send the information. Could I get your name as well?
Phone Staffer Caller: Yes, of course. My name is Teza, spelled as T as in Tango, H as in Hotel, E as in Echo, Z as in Zulu, A as in Alpha.
Lead: Okay, and could you repeat the company name, please?
Phone Staffer Caller: Yes, of course. That is (redacted).
Lead: And would you know around what time you would be swinging by?
Phone Staffer Caller: Unfortunately, I cannot confirm the time yet because what we’ll do first is send our information. Then, I’ll call back to reach your manager. At that time, we’ll confirm a schedule.
Phone Staffer Caller: Okay.
Lead: What do you think would be the best time for me to call back to reach your manager?
Phone Staffer Caller: Like I said, on Wednesday.
Lead: Wednesday—I’m sorry, I didn’t catch that earlier. I really appreciate the information. I’ll go ahead and call you back on Wednesday.
Phone Staffer Caller: Okay.
Lead: Thank you so much. Have a good day ahead. Bye for now, Rosa.
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