Type: Power Washing
Lead Grade: C
Name: Amanda (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Lebanon
Intro:
At Phone Staffer, we help home service companies generate more leads through effective outbound marketing strategies. In this call, we connected with a property manager in Lebanon to introduce power washing services and schedule a future site visit for a potential partnership. While the property already had an existing contract, we successfully secured an appointment to discuss opportunities for future power washing needs. This is a great example of how outbound marketing for home service companies can open doors for long-term business relationships. Below is the redacted call transcript to protect privacy.
Ai Transcript:
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**Phone Staffer Caller:** Thank you for calling (redacted). We value your time and we’ll be with you promptly. This call may be recorded for quality assurance and training purposes.
If you are interested in learning more about renting one of our beautiful homes via text, please press 1.
If you’d like to speak with an agent regarding leasing, press 2.
If you are a resident with a maintenance emergency, please press 3.
Thank you for calling (redacted). My name is Amanda. How may I help you?
**Lead:** Hi there, Amanda. Good afternoon. This is Ruel, and I’m calling from (redacted). How are you today?
**Phone Staffer Caller:** I’m well. How are you?
**Lead:** Oh, I’m doing great. Thank you so much for asking. I can’t complain.
So anyway, Amanda, I’m looking to speak to your property manager.
**Phone Staffer Caller:** That would be me.
**Lead:** Oh, perfect. Well, you know what, we offer power washing service and exterior cleaning, so we’re looking to see when would be the best time we could drop by your office or your property to introduce the power washing service that we have.
Oh, did I hang up on you? Were you still there?
**Phone Staffer Caller:** Oh yeah, I’m still here.
We actually have a contract with a power washing company already through this year, and they’re supposed to be coming out in the next few weeks.
I can take down your name and send your information to my regional manager so that we possibly could get a bid for the next time that the contract expires.
**Lead:** Oh, okay. Yeah, that’s totally fine, and I’m very happy to know that you already have someone for your power washing.
But you know what, Amanda? We are not looking to replace what you have right now. Our goal is to provide options in case you need us in the future.
For us to give you accurate info, it would be best if we do a physical visit.
So is it okay if we drop by on Thursday?
**Phone Staffer Caller:** Yeah, we are actually doing an inspection this whole week.
I’ve got multiple service techs here throughout my unit that are going into different homes to make sure we are up to date for inspection, so this week will not work at all for me, unfortunately.
**Lead:** Okay. How about next week?
**Phone Staffer Caller:** Yeah, so you’re wanting to come by and take a look so you can give a quote?
**Lead:** Oh yeah, exactly. Exactly.
**Phone Staffer Caller:** Will you be available on Monday?
**Lead:** Perfect.
**Phone Staffer Caller:** Mondays, I am not in the office. I am in Tuesday through Saturday.
**Lead:** All right. Tuesday. Yeah, we have an available time on the 25th, which is Tuesday.
Which time do you prefer?
Morning, mid-morning, afternoon, or late afternoon?
**Phone Staffer Caller:** Probably afternoon would be fine.
**Lead:** Early afternoon is fine?
Okay, all right. We actually have 1 p.m. to 3 p.m. and 3 p.m. to 5 p.m.
**Phone Staffer Caller:** Yeah, 1-3.
**Lead:** Okay, awesome. And in case there is a conflict, Amanda, is it okay if we move the schedule to the next day, like Wednesday at the same time?
**Phone Staffer Caller:** On the 26th? Sure.
But I just want to be straight up with you—I’m not hiring anyone else for the rest of this year because we already have a contract.
**Lead:** Totally understandable