Type: Power Washing
Lead Grade: B
Name: Terry (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Cedartown
Intro:
“At Phone Staffer, we help home service companies get more leads through effective outbound marketing strategies. In this cold call, we reached out to a restaurant owner in Centertown, Georgia, to offer power washing services. While initially hesitant, the business owner agreed to an on-site estimate for cleaning their walkway and driveway. This conversation highlights how outbound marketing for home service companies can successfully generate new business opportunities. Below is the redacted call transcript to protect individual privacy.”
Ai Transcript:
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Phone Staffer Caller: Thank you for calling (redacted). Where good food, good service includes (redacted). How can I help you?
Lead: Yeah, hi, Kristine here with (redacted) Power Washing. How are you doing?
Phone Staffer Caller: Oh?
Lead: Again, my name is Kristine with (redacted) Power Washing. Could you hear me?
Phone Staffer Caller: Yes.
Lead: Is the manager available?
Phone Staffer Caller: No, he’s in the kitchen right now.
Lead: Is there any way I can speak with the manager or the owner, please?
Phone Staffer Caller: Okay, let me get them.
Lead: Thank you.
Phone Staffer Caller: (redacted), can I help you?
Lead: Hi, Kristine here with (redacted) Power Washing. How are you doing?
Phone Staffer Caller: With what?
Lead: Again, my name is Kristine from (redacted) Power Washing. Can you hear me?
Phone Staffer Caller: Washing? You said washing?
Lead: Yes, pressure washing, power washing.
Phone Staffer Caller: What can I help you with?
Lead: We are a power washing company, and the reason I am looking for a manager or the owner is because we have an appointment with your neighboring establishment. We are checking if we can drop by at the same time at your restaurant. This is to maximize the opportunity, of course, and keep your options open.
You don’t have to worry, sir. We won’t take too much of your time. It’s just 10 to 15 minutes to discuss our service options.
Would it be okay if we drop by maybe Friday or Saturday? Which is more convenient for you?
Phone Staffer Caller: I’m not interested in any pressure washing.
Lead: Okay. When was the last time your property was pressure washed?
Phone Staffer Caller: I have a pressure washer, and I do it myself or have one of my guys do it.
Lead: Okay, you don’t have to worry, sir. Like I mentioned, we’re not asking you to change anything. Since we’ll be in the area, we’d just like to introduce our services for future reference or backup purposes.
If there are any hard-to-reach areas your team can’t get to, we could assist with those.
Phone Staffer Caller: I don’t see a purpose for it, but okay.
Lead: Like I mentioned, sir, there is no obligation—no pressure here. Our manager will be in the area, and it won’t take too much of your time.
Would Friday work? We have availability from 8 to 10, 10 to 12, 12 to 2, 2 to 4, and 4 to 6.
Phone Staffer Caller: 10 to 12.
Lead: 10 to 12 on Friday?
Phone Staffer Caller: Yes.
Lead: And just in case you’re busy, would it be okay if we also had a backup time from 2 to 4 PM?
Phone Staffer Caller: That should be okay.
Lead: Okay, Friday. And may I have your name, please?
Phone Staffer Caller: Terry.
Lead: Terry? Is that C-U-R-T or T-E-R-R-Y?
Phone Staffer Caller: Terry.
Lead: And just to confirm, our manager will be there on Friday to assess your property. Are you the one who will show him around for 10 to 15 minutes?
Phone Staffer Caller: 10 to 12, right?
Lead: Yes, 10 to 12.
Phone Staffer Caller: Okay, I’ll see them