Type: Power Washing
Lead Grade: C
Name: Veronica (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Austin
Intro:
“At Phone Staffer, we help home service companies get more leads through effective cold calling. In this call, we reached out to a senior living community in Austin to introduce power washing services. While they do not currently use power washing, they agreed to an on-site visit to explore potential future needs. Booking appointments through outbound marketing for home service companies is an excellent way to establish connections and generate long-term leads. Below is the redacted transcript to respect privacy.”
Ai Transcript:
**Phone Staffer Caller:**
Thanks for calling our community. After the call, we’d like to follow up with you by text message so we can respond more quickly. If you agree to text, press one. If you do not agree to text, press two.
This call and the information you provide may be recorded and used by the property and a third-party service provider for quality and product improvement purposes.
Thank you for calling **(redacted)**, Charlotte speaking.
**Lead:**
Hi there, Charlotte. Good afternoon. Can you hear me okay?
**Phone Staffer Caller:**
Yes, I can hear you.
**Lead:**
Yeah, this is Ruel, by the way, and I’m calling from **(redacted)**. How are you today?
**Phone Staffer Caller:**
I’m doing good, how are you?
**Lead:**
I’m doing great, thank you so much for asking.
Well, anyway, Charlotte, I’m looking to speak to your property manager. Is anyone available?
**Phone Staffer Caller:**
They’re currently unavailable. I could take a message, or is there anything I could help you with?
**Lead:**
Oh, I see. Charlotte, are you the assistant property manager, if you don’t mind me asking?
**Phone Staffer Caller:**
That’s fantastic.
**Lead:**
Well, anyway, we offer powerwashing services, so we’re thinking about when would be the best time that we can drop by your property to introduce the powerwashing service that we have?
**Phone Staffer Caller:**
Any time is fine, honestly.
**Lead:**
Oh, I see. So Monday—would that be possible?
**Phone Staffer Caller:**
Okay, sounds good.
**Lead:**
Thank you, have a good day.
**Phone Staffer Caller:**
Charlotte—
**Lead:**
Yep, one moment, please. Charlotte, hello?
**Phone Staffer Caller:**
Okay, yes, I’m here.
**Lead:**
Yep, one last thing. We actually have a 9 AM to 12 PM schedule and 12 PM to 3 PM. So which time do you prefer?
**Phone Staffer Caller:**
Actually, I just realized that wouldn’t be a good time because my manager is going to be on PTO, so we are just going to have to reschedule for another time.
**Lead:**
Oh, okay. So what’s the best time then? Could we go there the next day?
**Phone Staffer Caller:**
Maybe not the following week, but the week after.
**Lead:**
The week after? Okay. We actually have availability on the 31st as well.
**Phone Staffer Caller:**
Sure, that’s fine.
**Lead:**
Alright. So for the 31st, would 9 AM to 12 PM or 12 PM to 3 PM be the best time?
**Phone Staffer Caller:**
9 to 12 is fine.
**Lead:**
Alright, awesome. And also, will you and your property manager be there to assist our project manager?
**Phone Staffer Caller:**
Yes, I’ll be here.
**Lead:**
Alright, to do a 10 to 15-minute tour of the property?
**Phone Staffer Caller:**
Sure.
**Lead:**
That’s perfect. Also, Charlotte, in case there will be a conflict, is there a way we can move it to the next day—on the 1st of April?
**Phone Staffer Caller:**
Sure!
**Lead:**
Alright, awesome. Charlotte, if you don’t mind me asking—yep, one more thing, sorry for needing to ask this—we just wanted to be exact. Which areas of the property do you normally