Type: Power Washing
Lead Grade: Cold – A
Name: Karen (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Stamford
Intro:
At Phone Staffer, we help home service companies generate leads through targeted outbound marketing efforts. In this call, we connected with the property manager of an apartment complex in Stamford to schedule an on-site estimate for pressure washing services. The manager expressed interest in cleaning the exterior of six buildings and agreed to meet our client for a walkthrough and proposal. This is a great example of how cold calling for leads can help home service companies secure high-value commercial projects. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
**Phone Staffer Caller:**
Thank you for calling (redacted). This call may be recorded for quality assurance purposes.
If you are calling about leasing information, press 1.
If you are a current resident, press 2.
For other inquiries, press 3.
If you are calling about leasing information, please wait while we connect your call.
Thank you for calling (redacted).
If you would like to speak to the receptionist, please press 1.
If you would like to speak to a leasing agent, please press 2.
If you would like to speak to the assistant property manager, please press 3.
If you would like to speak to the property manager, please press 4.
Invalid input. Please try again.
**Lead:**
Hello, this is Karyn.
**Phone Staffer Caller:**
Hi Karyn, I’m Emily here with (redacted). I need to speak with the property manager. Can you help me, please?
**Lead:**
Yes, I’m the property manager. How can I help you?
**Phone Staffer Caller:**
Yes, we do proper pressure washing. My project manager would like to meet and tour the facility with you. He can give you a quotation and a proposal for the management to review.
We’d like to know when would be the best time for him to drop by your facility or office.
**Lead:**
Can we do it next Thursday, around 11 a.m.?
**Phone Staffer Caller:**
Let me check… Next Thursday, do you mean the 27th? Or the first Thursday of April?
**Lead:**
The 27th.
**Phone Staffer Caller:**
Okay. What time works best?
We have 9 a.m. to 11 a.m., 11 a.m. to 1 p.m., 1 p.m. to 3 p.m., and 3 p.m. to 5 p.m.
**Lead:**
Let’s do 1 to 3 p.m.
**Phone Staffer Caller:**
Okay, and if a backup date is needed, would Friday at the same time work? If not Friday, then Monday?
**Lead:**
Yes, that works.
**Phone Staffer Caller:**
Great. Can I have your name, please? I didn’t catch it clearly. Did you say Karyn?
**Lead:**
Yes, my name is Karyn (redacted).
**Phone Staffer Caller:**
Got it. Karyn, what areas need pressure washing?
**Lead:**
It will be the exterior of the buildings. We have six buildings in total.
**Phone Staffer Caller:**
Okay. My project manager will assess the site with someone from your team.
So, just the exterior of the buildings?
**Lead:**
Yes, that’s it.
**Phone Staffer Caller:**
We can also do patios, windows, and other exterior surfaces if needed. Once we meet, we can assess the full area and provide pricing and a proposal.
Would you be available to assist my project manager for 10 to 15 minutes on Thursday from 1 to 3?
**Lead:**
Yes, I’ll be available. When they arrive, they can check in with my receptionist.
**Phone Staffer Caller:**
Okay, and the receptionist will guide them to meet you?
**Lead:**
Yes.
**Phone Staffer Caller:**
Great. Karyn, what is the best email we can use to send our company info?
**Lead:**
It will be my email.
**Phone Staffer Caller:**
Okay, can I have it, please?
**Lead:**
Sure, it’s (redacted).
**Phone Staffer Caller:**
Thank