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Cold Calling

Why us?

Type: Power Washing
Lead Grade: Cold – C
Name: Dana (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Austin

Intro:

“At Phone Staffer, we help home service companies generate more business with efficient cold calling strategies. In this call, we contacted a property management office in Austin to introduce power washing services. Our goal was to connect with the facility manager to discuss potential cleaning solutions for the property. This approach is a prime example of how outbound marketing for home service companies can open doors to valuable business opportunities. Below is the redacted information from the call to ensure privacy.”

Ai Transcript:

“`
Phone Staffer Caller:
Thank you for calling one of our (redacted) communities. Please listen to the following options so we may direct your call to the appropriate party.
If you are interested in learning more about renting one of our beautiful homes or checking the status of your leasing application, please press 1.
If you are a resident with a non-emergency maintenance work order, please press 2.
To start a text conversation with our virtual assistant, send an email to any agent you are calling from, please press 1.
To talk with our virtual assistant, press 2.
To speak with a live agent, press 3.
This call may be monitored or recorded for quality assurance.

[Music]

Phone Staffer Caller:
Good afternoon, thank you for calling (redacted), a (redacted) community. This is Nigel at the concierge desk, how may I assist you?

Lead:
Hi, Nigel. Karen here, how are you?

Phone Staffer Caller:
I am good. How can I help you?

Lead:
Well, I’m calling from (redacted), I am trying to reach the facility or property manager.

Phone Staffer Caller:
Ah, sure. Let me see if she is at her desk. Just one second, let me check.

Lead:
Sure, thank you.

Phone Staffer Caller:
I think she is just with a tour right now for a potential resident. May I transfer you to her voicemail?

Lead:
Yeah, yeah, sure. Or maybe we can just send the information via email. Is it something we can do?

Phone Staffer Caller:
Ah, yeah. Let me see if I have a business card that has her email. You can send it to… actually, you can’t send it to her email. When you send it to her email—are you ready for it?

Lead:
Yeah, yeah.

Phone Staffer Caller:
So you spell out the word “seven.” S, E, V, E, N, T, X at (redacted) dot com.

Lead:
And this will go to her?

Phone Staffer Caller:
Yes.

Lead:
Wonderful. (redacted) at (redacted) dot com. And I can have her personal last name to address the email too?

Phone Staffer Caller:
Yes, it is gonna be Dana. D- A- N- A (redacted).

Lead:
V for Victor?

Phone Staffer Caller:
Yes. (redacted).

Lead:
Wonderful. Thank you so much. But this is a good callback number just in case, right? The one I called you on?

Phone Staffer Caller:
Yes, ma’am.

Lead:
Yes. For the property address, (redacted).

Phone Staffer Caller:
Yes.

Lead:
Alright. Thank you so much, Nigel.

Phone Staffer Caller:
Okay. You’re welcome, ma’am. Thank you again.

Lead:
Sure. You too.

Phone Staffer Caller:
Ba-bye.

Lead:
Bye-bye.
“`