Type: Power Washing
Lead Grade: C
Name: Amanda (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Leeds
Intro:
At Phone Staffer, we specialize in outbound marketing for home service companies, helping them connect with potential clients through strategic cold calling. In this call, we reached out to the office manager of an apartment complex in Leeds, Alabama, to schedule a meeting for a power washing service proposal. The office manager confirmed availability and provided key details about their past servicing schedule and cleaning needs. This call highlights how cold calling for leads can be an effective strategy to generate business in the home service industry. Below is the redacted call information to maintain privacy.
Ai Transcript:
“`
**Phone Staffer Caller:** Oak Trail Apartments, hi.
**Lead:** Hi there, Ma’am, good morning. It’s Al here with (redacted) Power Washing. How are you doing?
**Phone Staffer Caller:** I’m doing okay. Do you need any help?
**Lead:** I’m looking for the property manager of the apartment.
**Phone Staffer Caller:** So I’m the office manager. Can I help you with something?
**Lead:** Oh yeah, perhaps you can help me. I’m a vendor for your power washing company. My project manager is wondering if Tuesday’s a good time for us to drop by the office and speak with you, you know, share a proposal for a power washing service—about 10 to 15 minutes.
**Phone Staffer Caller:** Tuesday?
**Lead:** Yep, Tuesday.
**Phone Staffer Caller:** Okay. Yeah, that should be fine. I would say anytime after 10:30, yeah, anytime after 10:30 should be fine.
**Lead:** Got it, yeah, great, great. Okay, so I can have him come by between 11 and 2 p.m., during that time. So you’ll be available to meet him and assist him during the visit?
**Phone Staffer Caller:** The only time I won’t be available is between 1 and 2, so it’d have to be before or after that.
**Lead:** Got it. Before 1, gotcha.
**Phone Staffer Caller:** Before 1.
**Lead:** Okay, got it, ma’am. And for my reference, can I have your name please, so I can add it?
**Phone Staffer Caller:** Amanda.
**Lead:** Amanda, got it. How about your last name, Amanda?
**Phone Staffer Caller:** (Redacted).
**Lead:** Okay, got it. And yeah, just wondering, Miss Amanda, is this the best phone number to reach you at?
**Phone Staffer Caller:** Yes.
**Lead:** Okay, (redacted), that’s the last four digits. And can I have the best email address where I could send your information as well?
**Phone Staffer Caller:** (Redacted).
**Lead:** Okay, got it. Thank you. How about an email address, ma’am? Email address where I could send your information?
**Phone Staffer Caller:** (Redacted).
**Lead:** Just two quick questions, Miss Amanda. How often do you guys pressure wash the apartment?
**Phone Staffer Caller:** Usually the owner contracts someone out. The last time we had it done was a couple of years ago, so not very often. But I know sometimes it just needs to be done. They’re brick buildings, so sometimes they need a little extra attention.
**Lead:** Okay, got it. Have you noticed any areas that need attention for cleaning?
**Phone Staffer Caller:** Not really, no, not really.
**Lead:** But typically, you know, which areas do you need cleaning? Like sidewalks? Let’s say the last time you guys had it done—sidewalks, driveway, exterior?
**Phone Staffer Caller:** So they don’t really bother with that. It’s really just the exterior of the building.
**Lead:** And the address again, that’s (redacted)?
**Phone Staffer Caller:** Yes.
**Lead:** Okay, and basically you’re the one currently in charge of overseeing all of the maintenance stuff at the apartment.
**Phone Staffer Caller:** Yes.
**Lead:** Got it. So on Tuesday, you’ll meet the project manager. How about next Wednesday, the 26th? Will you also be available if anything comes up on Tuesday?
**Phone Staffer Caller:** Yes.
**Lead:** Okay, got it