Type: Power Washing
Lead Grade: B
Name: Reagan (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Charlotte
Intro:
At Phone Staffer, we specialize in outbound marketing for home service companies, helping them secure more leads through cold calling. In this transcript, we reached out to a property manager in Charlotte to discuss pressure washing services. While the service wasn’t needed immediately due to ongoing construction, the manager expressed interest in scheduling an appointment for a future estimate once the project was completed. This call demonstrates the value of cold calling for home service lead generation, ensuring businesses stay top-of-mind for potential clients. Below is the redacted call transcript to protect privacy.
Ai Transcript:
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Phone Staffer Caller: Good afternoon, thank you for calling (redacted). Hello?
Lead: Hi.
Phone Staffer Caller: Hi, good afternoon. Sorry about that! Hi, how are you doing?
Lead: Good. How are you?
Phone Staffer Caller: No worries. I’m doing good too. I mean, well, it’s Friday, so we’re doing great here—thank God it’s Friday! But thanks so much for answering the call. I thought it was a voicemail, so I said hello, just trying to look for someone on the line.
Anyway, just touching base today—do we have the property manager or the assistant manager available to speak with today?
Lead: I’m sorry, it broke up just a little bit. What was it that you asked?
Phone Staffer Caller: No, no, nothing to say sorry about. I was just trying to get in touch with you guys. Do we have the property manager or the assistant manager to speak with today?
Lead: I’m the property manager.
Phone Staffer Caller: Oh hey, such a pleasure speaking with you. I’m sorry, I was just touching base because we’ve been providing proposals with (redacted). I believe that’s the one that actually oversees or professionally manages you guys.
We’re trying to check out some availability of time. We’re from the power washing services, and I think that was Tuesday. We’d love to drop by the set of proposals to compare with any other vendor, which is why we’re trying to touch base with you guys today.
Lead: Okay, so you said you’re a vendor within (redacted), and you do pressure washing?
Phone Staffer Caller: That is correct.
Lead: Okay. Yeah, I mean, if you’re already within (redacted), that’s perfect—that’s really all that we would need. But we are just so heavily under construction, so we won’t really need those services for quite some time.
We’re not even on-site yet.
Phone Staffer Caller: Oh, okay. Oh, I am so sorry. Let me take a look real quick. Oh gosh, you guys just sold this year?
Lead: Oh gosh, yeah.
Phone Staffer Caller: Oh, all right, sorry about that. Okay, yeah, well, we are actually looking at budgeting for some exterior pressure washing services in November.
I think we budgeted for that, so if you could send me over a quote, that would be super awesome. Once construction’s done, we will probably need some pressure washing on the exterior because of all the construction dust and everything.
Lead: Exactly.
Phone Staffer Caller: My gosh, I didn’t really check the schedule yet, but November? Okay, I will definitely take note of that.
Let me just take a look real quick. So, you guys are not working on-site yet, or do you have a physical office to stop by?
Lead: We do have a physical space—we have a leasing showroom that is located right beside the property.
Phone Staffer Caller: Okay. I mean, are you in that office as well?
Lead: Yeah, we are in this office.
Phone Staffer Caller: That’s perfect! You know, that’s actually good news— we are not really looking for a job right away. This is just a way for us to introduce ourselves and for you guys to keep us in mind.
If we can meet you for a quick chat, probably next week, that would be great.
Lead: Yeah, that’s perfectly fine.
Phone Staffer Caller: What is your availability time?
Lead: Oh, I mean, if you’ll be here Tuesday—will you be okay around eleven to one?
Phone Staffer Caller: Yeah, Tuesday works. I don’t have any calls or anything scheduled for that time frame, so that would be totally fine.