Type: Power Washing
Lead Grade: Cold – B
Name: Lisa (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Chantilly
Intro:
At Phone Staffer, we help home service companies get more leads through effective cold calling strategies. In this transcript, we contacted a property office to offer power washing services and connected with the accounts receivable representative. While their contracts were set for the year, we successfully obtained the property manager’s contact information for future outreach. This is a great example of how outbound marketing for home service companies can create opportunities, even when immediate business isn’t available. Below is the redacted call information to ensure privacy.
Ai Transcript:
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Phone Staffer Caller: Good afternoon, (redacted) corporation. Can I help you?
Lead: Hey, hello.
Phone Staffer Caller: Hey, good afternoon. Hello, can you hear me?
Lead: Hi.
Phone Staffer Caller: Hi, how are you?
Lead: Doing great, how are you? How was your Friday?
Phone Staffer Caller: It’s going good, nice and quiet so I can get things done.
Lead: I like that.
Phone Staffer Caller: I love that for you.
Lead: I’m a vendor for a power washing company. I’m just checking if there is a property office manager available or if you are the manager.
Phone Staffer Caller: You’re missing a lot of what you said. You’re from a power washing company?
Lead: Huh?
Phone Staffer Caller: Power washing company?
Lead: Yes.
Phone Staffer Caller: OK. Are you looking to get our business? Is that what the call is about?
Lead: Yes, yes. I’m checking if we can stop by the office and meet with the manager there. You know, come take a look at your facility and give you guys a quotation.
Phone Staffer Caller: Well, I know they have contracts in place for the year. They usually don’t do the bulk of those until the end, you know, towards the end of the year, August or later. I can give you Lisa’s email. Lisa (redacted) is the property manager, and you’re welcome to email her your information. She’s not here today.
Lead: Hold on, hold on. Let me go to my desk and get that. Hold on, please.
Phone Staffer Caller: Okay.
Lead: All right. Thank you so much.
Phone Staffer Caller: Okay. It’s L, like Lisa, (redacted), W-I-L-L-I-S, at (redacted).com.
Lead: Okay, got it. So it’s L (redacted) at (redacted).com, correct?
Phone Staffer Caller: She’s the property manager.
Lead: What’s that?
Phone Staffer Caller: She’s the property manager. Her name’s Lisa.
Lead: Awesome. And ma’am, just for my reference, what is your position for this call’s quality purposes?
Phone Staffer Caller: What? I didn’t hear what you said.
Lead: Oh, I’m sorry. May I have your first name and your position just for my reference of the call?
Phone Staffer Caller: Yeah, my name is Suzanne, and I handle accounts receivable.
Lead: Okay.
Phone Staffer Caller: You can put whatever you like, I do both receptionist and accounts receivable.
Lead: Awesome. And Ms. Suzanne, just to confirm, the property office address is (redacted), Suite 204?
Phone Staffer Caller: Yes.
Lead: Okay. And one more thing, is this the best phone number for you guys, ending in (redacted)?
Phone Staffer Caller: Oh, it’s one of the numbers. It doesn’t matter. It still comes into the main line.
Lead: Okay, but this will work?
Phone Staffer Caller: Yeah, this is a good number. I mean, you did reach me, so I think that’s a good sign.
Lead: All right. I really appreciate it, Ms. Suzanne. I won’t take up much more of your time. Hope you have an amazing Friday and enjoy your weekend.
Phone Staffer Caller: Okay, thank you. You too. Take care.
Lead: Bye-bye.
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