Type: Power Washing
Lead Grade: Cold – C
Name: Dennis (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Fairfax
Intro:
At Phone Staffer, we help home service companies get more leads through outbound marketing strategies like cold calling. In this call, we reached out to an apartment community in Fairfax to connect with their property manager about power washing services. While the property manager was unavailable, we successfully obtained the best contact details to follow up with a proposal. This is a great example of how outbound marketing for home service companies can generate potential leads and business opportunities. Below is the redacted call transcript to protect individual privacy.
Ai Transcript:
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Phone Staffer: Thank you for calling. For information on our wonderful apartment homes, please press 1. If you are a current resident, vendor, or trying to reach the office for any other reason besides leasing information, please press 2. Our next available associate will be right with you. Note this call may be recorded for business purposes. Should pricing and availability be covered today, please keep in mind these are subject to change.
Phone Staffer: Thank you for calling (redacted), a (redacted) community. Please press 1 for the leasing office. Please press 2 for emergency maintenance. Please press 3 for a Safe Profit Program. Please press 3 for any other inquiries. Thank you for calling.
Phone Staffer: Thank you for calling (redacted), this is Ola speaking. How can I help you?
Caller: Hi. Hi there, Alex, good afternoon. It’s El here. How are you doing?
Phone Staffer: I’m good. How are you?
Caller: Awesome. Great. It’s a slow Monday so far, so good.
Caller: I’m a vendor for a power washing company. My project manager is currently working in the area. So, I’m just wondering if there’s a good time for him to drop by the office in about 10-15 minutes and speak with one of the property managers.
Phone Staffer: Well, the property manager and maintenance managers are not in today. The best way is just to send an email, and they will respond if they are interested.
Caller: I see. Got it. Yeah, can I have the best email address where I can send our information to?
Phone Staffer: Yeah, sure. So, it’s going to be, give me 1 second. Hello. It’s going to be (redacted).
Caller: Oh, I see. So she has to do the (redacted). Gotcha. Because we’ve been sending our proposal to the property management company, but I just want to confirm if I got the email right. That’s (redacted), correct?
Phone Staffer: Yes.
Caller: Okay, yes. Alex, can I have the name of the property manager or maintenance manager so I can add it to the email?
Phone Staffer: Dennis is the maintenance manager.
Caller: Maintenance manager. Okay. Gotcha.
Caller: And I just want to confirm if I got the address of (redacted). That’s (redacted), correct?
Phone Staffer: Yes.
Caller: Okay, and is there a contact number in case he gets a call back?
Phone Staffer: (Redacted).
Caller: Okay, thank you.
Caller: Alex, are you from leasing? Is that your department?
Phone Staffer: Yes.
Caller: Okay. Awesome. Thank you so much for your time, Alex. I’ll send Dennis an email with our information.
Phone Staffer: Thank you.
Caller: Have a great day.
Phone Staffer: Okay. Bye now.
Caller: Bye.
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