Type: Power Washing
Lead Grade: C
Name: Rachel (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Covington
Intro:
At Phone Staffer, we help home service companies generate leads through effective cold calling strategies. In this call, we reached out to a property manager in Covington, Louisiana, to introduce power washing services and schedule a free estimate. While the manager mentioned they already work with another provider, they agreed to have our client drop off information and potentially discuss services further. This interaction highlights how outbound marketing for home service companies can open the door to new business opportunities. Below is the redacted call transcript to protect individual privacy.
Ai Transcript:
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Phone Staffer Caller: Thank you for calling the Collins, this is Rachael. How may I help you?
Lead: Hi, hello, good morning Rachael. Yolia here, how are you today?
Phone Staffer Caller: I’m good.
Lead: Yeah, by the way, Rachael, the reason I’m calling today is because I’m with (redacted) Power Washing. So, I would love to present or share with you some of our proposals. We offer power washing services and at this time we provide a free estimate.
Phone Staffer Caller: I am the community manager, but I can’t make financial decisions about purchases.
Lead: No, no, that’s okay. Since our project manager will be there next week, I mean, if possible, we can drop by your office.
Phone Staffer Caller: You can drop by. We already have someone that we use, but if he wants to drop by and leave some cards or information, he can.
Lead: Oh, I see. Yeah, because he’s already in the area. No obligation or pressure with this, he just wanted to present some of our proposals. I mean, would Tuesday morning between 9 a.m. to 11 a.m. be okay? It may take only approximately—
Phone Staffer Caller: Oh, perfect.
Lead: BTW, Rachael, just to confirm, the address would be (redacted).
Phone Staffer Caller: Mm-hmm.
Lead: Oh, perfect. And the best number would be (redacted), correct?
Phone Staffer Caller: Correct.
Lead: Okay, perfect. Anyway, I just wanted to ask, how often do you power wash the property? Is it once a year or—
Phone Staffer Caller: It’s actually once every five years. That’s what the budget allows, but I don’t have any money, so it really depends on the owners.
Lead: Oh, I see. Alright. You don’t need to worry because maybe this would be the perfect time that we could present and introduce our services. So maybe you will be interested. This is only for you to have an idea of what we offer.
Phone Staffer Caller: Yeah.
Lead: What areas of the property do you normally power wash?
Phone Staffer Caller: Mainly the buildings.
Lead: Oh, I see. You can see them on Google Maps?
Phone Staffer Caller: Yes.
Lead: Alright, okay. Is it usually like the driveway or the—
Phone Staffer Caller: It would be just the building.
Lead: Oh, the building. Oh, I see. Alright. So, yeah, Rachael, can I ask your last name?
Phone Staffer Caller: I’m so sorry, we’re not able to provide that.
Lead: Oh, okay.
Phone Staffer Caller: Just Alley.
Lead: Oh, perfect. And Rachael is spelled R-A-C-H-E-L, correct?
Phone Staffer Caller: Correct.
Lead: Okay, perfect. Alright, so yeah, I’ll inform our project manager. So again, that would be on Tuesday. And anyway, before we end, can I ask what would be the best email where we could send the information about our services?
Phone Staffer Caller: (redacted).
Lead: Okay, perfect. So I will be the one to present this to our project manager for the tour of the property, which will take approximately 10 or 15 minutes.
Phone Staffer Caller: Okay.
Lead: Alright, perfect. Thank you so much for your time. I know that you’re busy right now. Have a great day.
Phone Staffer Caller: Alright, bye.
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