Type: Power Washing
Lead Grade: Cold – C
Name: Tiffany (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Kennesaw
Intro:
“At Phone Staffer, we specialize in outbound marketing for home service companies, helping them generate high-quality leads through cold calling. In this transcript, we contacted a property management office in Kennesaw to introduce our client’s power washing services. While the property manager was unavailable, we successfully gathered contact information and arranged for a follow-up. This is a prime example of how outbound efforts can help home service companies get more leads. Below, you’ll find the redacted call details while maintaining privacy and confidentiality.”
Ai Transcript:
**Phone Staffer Caller:**
Hello. Thank you for calling (redacted). For the best customer service and to accurately assist you, please listen to all of the following choices.
If you are interested in learning more about our community or scheduling a tour, please press 1.
To submit a maintenance request, please press 2.
If you are a current resident, vendor, or trying to reach the community office to speak with a specific associate, please press 3.
Press 1 if you would like to receive a text message from the community office.
Press 2 to speak with a community office associate.
Press 1 if you would like to receive a text message from the community office.
Press 2 if you would like to speak with a community office associate.
Thank you for calling (redacted). How may I assist you?
**Lead:**
Yeah, hi, Jenny. Christine here with (redacted). How are you doing?
**Phone Staffer Caller:**
Good. How are you?
**Lead:**
I’m doing great. Thank you for asking.
If you can help me, actually, the reason for my call is I would like to check when would be the best time we can drop by your office to reach your facility manager or the one who is in charge of your maintenance services.
**Phone Staffer Caller:**
Eddie is in charge of our service team, but I believe you have to talk to Tiffany. She’s our property manager.
You can send her an email with your information, and then you can give her a call as well.
If you wanted to come in person, usually mornings are best just because we get busy during the day.
**Lead:**
But is there any way that I can speak with your property manager right now, please?
**Phone Staffer Caller:**
Yeah, she’s not in right now. She’s actually in a meeting.
I can let her know, and she can give you a call back.
**Lead:**
Sure. By the way, may I have the best email to send more information about our service options, please?
**Phone Staffer Caller:**
Absolutely. It is Tiffany (redacted).
**Lead:**
Tiffany (redacted)… What was that? I’m sorry.
**Phone Staffer Caller:**
It’s Tiffany, T-I-F-F-A-N-Y dot (redacted).
**Lead:**
Oh, okay, then…?
**Phone Staffer Caller:**
Yeah, at (redacted).
**Lead:**
At (redacted), right?
**Phone Staffer Caller:**
Yes, yes.
**Lead:**
Okay, and your name is?
**Phone Staffer Caller:**
My name is Younique.
**Lead:**
Youniques?
**Phone Staffer Caller:**
Younique. U-N-I-Q-U-E.
**Lead:**
Oh, Younique, okay.
And you are the leasing…?
**Phone Staffer Caller:**
I’m the leasing consultant here.
**Lead:**
Leasing consultant. And may I know the name of the property…?
Yes, the property manager is Tiffany (redacted), right?
**Phone Staffer Caller:**
Yes, yes, that is her.
**Lead:**
Okay, thank you.
And, of course, the name of the property is (redacted), located at (redacted).
**Phone Staffer Caller:**
Yes, it is.
**Lead:**
Yes, (redacted), and that’s the correct address?
**Phone Staffer Caller:**
I’m sorry, the name of the property is (redacted)?
**Lead:**
Yes. What was the name that she said before? (redacted)?
**Phone Staffer Caller:**