Type: Power Washing
Lead Grade: B
Name: Michael (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Pineville
Intro:
At Phone Staffer, we specialize in outbound marketing for home service companies, helping them get more leads through cold calling. In this call, we reached out to a property manager in Pineville, North Carolina, to offer a free estimate for power washing services. The property manager expressed interest in having the entire exterior of the building cleaned, including the awnings, and scheduled an appointment for an evaluation. This is a great example of how outbound efforts can generate valuable phone leads for home service companies. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
**Phone Staffer Caller:** Hi, good morning, this is Kim. How are you?
**Lead:** I’m fine. How are you?
**Phone Staffer Caller:** Very good. Really need my coffee right now. Follow washing service is—if you know who could be that person I could speak to about power washing?
**Lead:** I’m sorry, about what?
**Phone Staffer Caller:** Power washing.
**Lead:** One second.
**Phone Staffer Caller:** Thank you.
**Lead:** Give me one second. Let me transfer you to Michael. One moment.
**Phone Staffer Caller:** Thank you.
**Lead:** Hi Michael, good morning, this is Kim. How are you?
**Lead (Michael):** I’m well. How are you?
**Phone Staffer Caller:** Doing good. Just having my morning coffee, actually. I hope you did yours today.
**Lead:** Of course.
**Phone Staffer Caller:** That’s good, yeah, thank you. I was told that you’re the right person to speak to. I’m calling from the power washing services side, and I’m just trying to see if it would be possible for us to stop by the second week in April. We would love to offer you a proposal for power washing, if possible.
**Lead:** Of course. How did you know our building was dirty?
**Phone Staffer Caller:** Well, personally, to be honest, I don’t. But one of our project managers—if not two or three—have been in the area doing some work. We’ve been doing power washing in that area and will be returning in April for additional work. It just so happens that you’re nearby, so we thought we might reach out. There’s no obligation, no pressure. Since we have some availability in April—around April 10 onwards—we’d love to take the opportunity to provide you with some information about our services.
**Lead:** Okay, thank you.
**Phone Staffer Caller:** Is there a specific date and time that works best for you so I can check our schedule?
**Lead:** You said the week of the 7th?
**Phone Staffer Caller:** Yes, somewhere around then. Unfortunately, April 7th and 8th are fully booked, as well as April 10th. I have Wednesday, April 9, and Friday, April 11, available. April 14 onwards is also open.
**Lead:** The 9th or the 11th would work.
**Phone Staffer Caller:** Oh, perfect. Morning time or afternoon?
**Lead:** Anytime from 10 AM to 4 PM.
**Phone Staffer Caller:** The earliest we can do on Wednesday, April 9, is between 9 AM to 11 AM. Would that be okay?
**Lead:** It would probably need to be around 9:30 AM, after I drop my daughter off at preschool.
**Phone Staffer Caller:** Of course. I’ll go ahead and mark that in our calendar between 9 AM to 11 AM, with our project manager arriving at 9:30 AM onwards to accommodate your schedule.
**Lead:** That would be great, yeah.
**Phone Staffer Caller:** Thank you! And if you don’t mind, I’ll also reserve a backup time between 3-5 PM, just in case something comes up in the morning. Would that be okay?
**Lead:** Sure.
**Phone Staffer Caller:** Alright. So I have you scheduled for April 9 between 9 AM to 11 AM, with a backup in the afternoon if needed. You’ll be available to tour our project manager for approximately 10-15 minutes—maybe more, depending on how the conversation goes?
**Lead:** Yes.
**Phone Staffer