Type: Power Washing
Lead Grade: Cold – A
Name: Mike (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: New Rochelle
Intro:
At Phone Staffer, we specialize in outbound marketing for home service companies by using cold calling to generate high-quality leads. In this call, we reached out to a property management office in New Rochelle to inquire about power washing services for their facility. While we weren’t able to speak directly with the maintenance supervisor, we obtained key contact details to follow up and schedule an appointment. This interaction highlights the effectiveness of cold calling for leads and how persistence can help home service companies connect with decision-makers. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
“`
Phone Staffer Caller: Good afternoon, this is Alex speaking. How can I help you today?
Lead: Hi Alex, my name is Emily. I’m with (redacted). How are you?
Phone Staffer Caller: I’m doing well. How are you?
Lead: I’m also good, thanks for asking. Alex, I need to speak with the manager who makes decisions regarding power washing the facility, please.
Phone Staffer Caller: That would be the maintenance supervisor, Mike. But he doesn’t really have an office to take calls in. They are also on break at the moment.
Lead: Oh, maybe I should try calling back later?
Phone Staffer Caller: Yeah, you could try that. I don’t know if he will be available, because he works around the building. But he does have an email—I think we’ve given it to you already. You could try calling later to see if he’s around the office to answer.
Lead: Thank you. Is there a direct number where I can reach him, so we can set up an appointment? Maybe I could visit his office and discuss our proposal in person.
Phone Staffer Caller: This number would be the best one. He doesn’t have a direct phone—he usually comes upstairs to the front desk to make calls.
Lead: What’s the best email where I can send our company’s information?
Phone Staffer Caller: Sure, whenever you’re ready.
Lead: Yes, I’m ready.
Phone Staffer Caller: It’s M as in Mary, then last name Sanchez—S-A-N-C-H-E-Z—at (redacted).
Lead: The full domain is (redacted)?
Phone Staffer Caller: Yes, that’s correct.
Lead: And his name is Mike, right?
Phone Staffer Caller: Yes, correct.
Lead: Thank you. And the name of the property is (redacted)?
Phone Staffer Caller: Yes.
Lead: And the address is (redacted)?
Phone Staffer Caller: Yes.
Lead: Thank you. The best number to reach him would be this number I’m calling now?
Phone Staffer Caller: Yes, the number you’re calling now.
Lead: Okay, Alex. What’s your position?
Phone Staffer Caller: I’m a leasing agent.
Lead: Thank you for the information. I still need to call back. Hopefully, I can set up an appointment for him and my manager. Thank you again, Alex.
Phone Staffer Caller: No problem.
Lead: Alright.
“`