Type: Power Washing
Lead Grade: B
Name: Jamandi (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Kennesaw
Intro:
At Phone Staffer, we help home service companies get more leads through strategic cold calling. In this example, we reached out to a property manager in Kennesaw, Georgia, on behalf of a power washing service provider. The assistant general manager expressed interest in receiving a free estimate for cleaning several areas of the property, including the pool deck, patio furniture area, and walkways. A site visit was scheduled for the following Tuesday, with a backup time also confirmed. This is a great example of how outbound lead generation can connect home service businesses with high-value commercial clients. Below is the redacted transcript of the call for reference.
Ai Transcript:
Phone Staffer Caller:
Thank you for calling the newly renovated (redacted).
To expedite your call, please select one of the following options.
To make a new reservation or to cancel or modify an existing reservation, press 1.
To speak to our Group Direct Office about hosting a small meeting or group, press 2.
To speak to our Sales Director about hosting a large group or event, press 3.
To speak to a Guest Service Agent at the front desk, press 4.
Have a great day, and we look forward to having you every month.
Lead:
I was saying, no worries. We actually conduct the pressure washes in-house. So we have a maintenance team that manages that.
Phone Staffer Caller:
Oh, okay! That’s great!
But, well, this is to keep your options open, you know, just in case that your current guys can’t do certain areas in your facility — or, you know, there are hard-to-reach areas.
At least we can give you an idea about a price and other services that we can offer.
Well, this is for a better comparison as well.
That’s why our manager would also like to introduce our services and provide your quotation. It’s a free quotation.
And of course, if you have any questions about your facility or areas, he will be more than happy to inform you.
Lead:
Got you. You said he’ll be in the area next week?
Phone Staffer Caller:
Uh, yeah, this coming Friday. And we also have availability by next week from Monday to Friday.
Upon checking, yeah, we still have a slot.
So is it okay if I can drop by maybe Monday or Tuesday?
Which is more convenient for you, ma’am?
Lead:
Uh, Tuesday is more convenient.
Phone Staffer Caller:
For Tuesday, is it okay to drop by maybe in the morning, like between 10 to 12? Or 9 to 10?
Lead:
10 to 12 is fine.
Phone Staffer Caller:
And for backup time ma’am, just in case something comes up or you’re unavailable at that time, is it okay if we can drop by between 12 to 2 as well? Same day?
Lead:
Okay, perfect.
Phone Staffer Caller:
Thank you.
And I just want to ask, like, when was the last time you did power washing?
Lead:
Six months ago.
Phone Staffer Caller:
Six months, oh okay. I’ll take note of that.
And how often do you usually power wash your property?
Lead:
Every six months.
Phone Staffer Caller:
Every six months. Okay, great.
So you always maintain the cleanliness of your property.
And of course, which area of your property—or which other area of your property—do you think is most in need of power washing?
Lead:
Where the pool furniture is.
Phone Staffer Caller:
I’m sorry, what area, Jen?
Lead:
The pool area.
Phone Staffer Caller:
Pool area, okay!
Where the sun doesn’t hit the cement and it starts to show discoloration. So pressure washing that area needs to be done as well.
Of course, we need to maintain the cleanliness of our pool area.
And aside from the pool area, what else?
What other areas of your property would you like to get an estimate to power wash?
Like the parking garage, the walkways or the sidewalks, or even the roof or maybe the windows and breezeways?
Lead:
Well, it’s just the walkway in between the pool area. We don’t have a parking garage.
It’s more of an open-lot concept, but for the