Type: Power Washing
Lead Grade: C
Name: Madison (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Charlotte
Intro:
At Phone Staffer, we help home service companies get more leads through proven outbound strategies like cold calling. In this example, we reached out to a property manager at a residential community in Charlotte, North Carolina, to introduce our client’s power washing services. The property hadn’t been serviced before, and the manager expressed interest in obtaining a proposal to compare vendors. A site visit was scheduled for an in-person assessment.
This type of cold calling for leads helps home service providers initiate valuable conversations and secure appointments with decision-makers. Below is the redacted transcript of the interaction to illustrate how outbound lead generation can drive new opportunities for your business.
Ai Transcript:
Phone Staffer Caller:
Please hold for the next available agent. Thank you for calling (redacted). This is Madison. How may I help you?
Lead:
Hi, thank you so much for answering the call. This is Ella. How are you doing today?
Phone Staffer Caller:
Good. How are you?
Lead:
I am doing good here. Is this Kayla?
Phone Staffer Caller:
No, this is Madison. We do not have a Kayla that works here.
Lead:
Oh, sorry Madison. I am so sorry about that. Let me take a look for a quick information that we have. Sorry. I am just touching base. Do we have property manager or assistant to speak quick today?
Phone Staffer Caller:
I’m the property manager.
Lead:
Hey, such a pleasure. Sorry. Um, we’re just trying to take a look with a schedule about the power washing services.
Phone Staffer Caller:
Okay.
Lead:
I don’t know, it’s supposed to be speak about with the maintenance manager as they’re more knowledgeable. I’ve heard it might need to be assessed but we were just trying to see availability of time. I think that’s going to be tomorrow or next week — just by the proposal to compare with any vendor. That’s what we’re trying to touch base with you guys today.
Phone Staffer Caller:
Okay, all right.
Lead:
Yeah, um, can I have her name — whatever full name — sorry.
Phone Staffer Caller:
Madison (redacted).
Lead:
Madison (redacted), perfect. And then, oh, when will be the best time for you Madison?
We can go there tomorrow, like afternoon, 1 to 2 p.m. if I’m not mistaken?
Phone Staffer Caller:
Yeah, that’s perfect.
Lead:
Good. I mean, is this parks department or—I want to make sure.
Phone Staffer Caller:
Yes, this is (redacted).
Lead:
(redacted), all right. Thank you so much. This is from whatever it is. Are you in it right now?
Phone Staffer Caller:
I’m in Charlotte.
Lead:
Perfect. North Carolina. Perfect. I got it. I will take note of that. Madison, I will just ask an email though, because you should get something input by tomorrow. Okay? Can I have an email?
Phone Staffer Caller:
So it’s going to be (redacted)@(redacted).com.
Lead:
Perfect. (redacted)@(redacted).com — Madison with (redacted)?
Phone Staffer Caller:
Yes, (redacted)@(redacted).com.
Lead:
Perfect. I got it, sorry about that. The (redacted)@(redacted).com, right?
Phone Staffer Caller:
Yes, that’s perfect.
Lead:
Madison, what are the normal areas you guys are usually doing power washing or might need to be assessed there home on Friday?
Phone Staffer Caller:
Um, so it’s just the whole, like, community.
Lead:
Oh the whole community. I mean, when was the last time it was power washed?
Phone Staffer Caller:
So we are brand new, so I mean we wouldn’t have had it done any time soon, but it would be the whole community.
Lead:
Yeah, yeah, understood. Definitely. If you want to be the top place with a winning time, come Friday around like only 20—let’s see here my voice—you have all the input here. We need number—
Phone Staffer Caller:
Yeah, I’m 24, right?
Lead:
So I know