Type: Power Washing
Lead Grade: Cold – C
Name: Eric (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Birmingham
Intro:
At Phone Staffer, we specialize in outbound marketing for home service companies, using proven cold calling techniques to generate high-quality leads. In this call, one of our agents contacted an administrative assistant at a property management office in Birmingham, Alabama, to introduce power washing services on behalf of our client. Although the property manager wasn’t available during the call, the agent successfully obtained appropriate contact information to send over a proposal for a free estimate. This call demonstrates how cold calling for leads can open doors for future business and support home service lead generation efforts. Below is the redacted transcript from the call for reference.
Ai Transcript:
Phone Staffer Caller:
Thank you for calling. Please wait and a staff member will be with you shortly. This call may be monitored or recorded for quality assurance.
Thank you for calling (redacted), a beautiful community in Birmingham, Alabama.
If this is an emergency, please hang up and dial 911.
If you are interested in leasing one of our beautiful homes, please press 1.
For maintenance requests and services, please press 2.
For all other items, please press 3.
Lead:
Magic City Living, this is Jim, may I help you?
Phone Staffer Caller:
Hi, hello, good morning. Jim (redacted) here. How are you today?
Lead:
I’m just fine.
Phone Staffer Caller:
Nice to hear that. Um, by the way Jim, the reason I’m calling today—just wanted to check when would be the best time to drop by your office to speak with the property manager?
Lead:
Um, the best way to get a hold of him is to send him an email because we have 8 different properties and he is in and out all day.
Phone Staffer Caller:
Oh, I see. Yeah, what would be the best place we could send the information of our services?
Lead:
(eric.white@spm.samperimary.net)
Phone Staffer Caller:
Oh, I see. All right, so yeah, that would be (redacted), correct?
Lead:
Yes ma’am.
Phone Staffer Caller:
Okay, perfect. I believe the name of the property manager is Eric (redacted), correct?
Lead:
Yes.
Phone Staffer Caller:
Oh I see, all right yeah. By the way Jim, am I speaking with the assistant property manager?
Lead:
No, you’re speaking to the administrative assistant.
Phone Staffer Caller:
Administrative assistant. Yeah, by the way—for this, let me check.
By the way Jim, because we have some proposals, our project manager will be in the area next week doing some work.
So we just wanted only to like present some of our proposals.
We are from (redacted) and we can provide like a free estimate.
So this is only for you to have an idea regarding the price that we have.
So you could also compare our price with others in case that you might need our service in the future, for reference.
I mean, if possible, we could drop by to your office next week or any time you’re available.
Lead:
Okay, like I said, see I don’t do that. Property manager is in charge of that, so I would call him, email and see what he says.
Phone Staffer Caller:
Oh, I see. I understand.
All right, so yes, okay, your name spells Jim, correct?
Lead:
That is right.
Phone Staffer Caller:
Okay, can I ask also your last name for my reference as well, so I could inform our project manager when we send an email?
Lead:
(redacted)
Phone Staffer Caller:
(redacted)? B-A-I-L-E-Y?
Okay, all right perfect. B for boy, I-L-E-Y. Correct?
Lead:
Okay, perfect.
Phone Staffer Caller:
Yeah, anyway, thank you so much for your time Jim. You have a great day. Bye!
Lead:
Okay, you too. Bye.