Type: Power Washing
Lead Grade: C
Name: Keiairia (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Birmingham
Intro:
At Phone Staffer, we help home service companies grow by using outbound marketing strategies like cold calling to generate new business leads. In this transcript, our team contacted the assistant property manager at an apartment complex in Birmingham to schedule an on-site visit for our power washing client. During the call, we confirmed an appointment for the project manager to stop by and discuss pressure washing services, potentially supporting areas like sidewalks and building exteriors. This form of outbound lead generation is a proven way to get more leads for home service companies, especially when building partnerships with commercial properties. Below is the redacted transcript from the call for privacy purposes.
Ai Transcript:
Phone Staffer Caller:
3, 4, 2—thank you for calling (redacted) apartment homes. We are so glad you called. This call may be recorded for Quality Assurance and training purposes. To continue, please press 1.
Thank you for calling (redacted). I will connect your call shortly. If you would like to receive future communication via text message, please press 1. If you do not wish to receive text messages at this time, please press 2.
This call and the information you provide may be recorded and used by the property and a third-party service provider for quality and product improvement purposes.
Thank you for calling (redacted), this is Payton. How can I help you?
Lead:
Hi Heather—Payton, good morning. It’s L here. I’m looking for the property manager.
Phone Staffer Caller:
She is unavailable right now. Can I take a message?
Lead:
Yes, perhaps you can help me. Just wanted to check if Thursday next week is a good time for my project manager to drop by the office. I’m a vendor, by the way, for your power washing company.
Phone Staffer Caller:
Okay. Let me—if it’s okay with you, I can get your phone number and take a message. I’ll give you a call back and let you know if that—
Lead:
I do actually—uh, I do know. I’ll be here—or I’ll be off Monday and Tuesday, and then she’s going out of town for the week. So, it would probably have to be the week after next.
Lead:
Okay, got it. Got it. Are you the assistant property manager?
Phone Staffer Caller:
I am.
Lead:
Okay, got it. You think—let’s say the following week, second week of April, works just fine. Let’s say Tuesday, April—right? Think that works?
Phone Staffer Caller:
That would be perfect.
Lead:
Okay, awesome. And I have here between 11 a.m. to 2 p.m.—this will just take about 10 to 15 minutes. You think that works just fine?
Phone Staffer Caller:
Yep, that works perfectly.
Lead:
Okay, awesome, perfect. And Payton is your name, right? P-A-Y-T-O-N? Can I have your last name as well, please?
Phone Staffer Caller:
It’s Zabo. Z-A-B-O.
Lead:
Okay, as in—S for Sierra, Z for Zebra, A for Alpha, B for Bravo, O for Oscar. Is that right?
Phone Staffer Caller:
Yep.
Lead:
Okay, awesome. Oh yeah—just a quick question, Payton—how often do you guys pressure wash your property?
Phone Staffer Caller:
I honestly have no idea.
Lead:
Okay, okay—no problem. Um, let’s say—how about this? Have you noticed any areas that you need pressure washing, or areas of the property that we can potentially power wash in the future? Let’s see—sidewalks?
Phone Staffer Caller:
Um, I’m not super sure. Are you—wait, are you guys our current vendor?
Lead:
Um, not yet. My project manager is right near the area, so if you want to jump by it, you know—
Phone Staffer Caller:
Okay, okay. So right now, our maintenance team does all of our pressure washing. We have, like, a pressure washer here.
So I don’t know if we’re actually looking for any new vendors, or if it’s even in our budget.
I mean—you’re more than welcome to stop by on the 8th, but I don’t know if we are looking for any new vendors.
Lead:
Yep, no problem. At least in case you need a