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Cold Calling

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Type: Power Washing
Lead Grade: Cold – C
Name: [Collection] (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Cypress

Intro:

At Phone Staffer, we help home service companies get more leads through effective outbound calling strategies. In this example, our cold calling team reached out to a property management office in Cypress, Texas to introduce power washing services offered by our client. The administrator provided direction on how to connect with the property managers, requesting company information be sent via email for further consideration.

This call is a strong illustration of how outbound marketing for home service companies can open new business opportunities. Below is the redacted transcript for reference.

Ai Transcript:

Phone Staffer Caller: Thank you for calling (redacted). If you know your party’s extension, you may dial it at any time.

To hear directions to the office, please press 2.
To hear payment options, press 3.
If you need to obtain quotes, refinance, or resale certificates, please press 4.
Otherwise, press 1 or hold for the next available representative.
To expedite your request, call (redacted).

Phone Staffer Caller: (redacted). Hi. Thank you so much for answering the call. This is (redacted) Law. How was your day?

Lead: Doing good. And how are you?

Phone Staffer Caller: I’m doing fine as well. Thank you so much for asking. I’m just trying to reach out to check if I’m able to drop by your office to that property manager sometime next week?

Lead: You were trying to what?

Phone Staffer Caller: I’m sorry, I’m just trying to reach out your property manager, ma’am.

Lead: What community are you calling about?

Phone Staffer Caller: I’m calling about the (redacted) with the power washing services.

Lead: Are you a vendor? A company?

Phone Staffer Caller: Yes, yes ma’am. I am a vendor.

Lead: What you would need to do is email into the info at (redacted).com.
And then just put your company’s information, or any kind of information you want to give out on there.
And you can put in the subject line, “Attention to Property Managers.”

Phone Staffer Caller: Okay, that is info (redacted) info at (redacted).com?

Lead: That’s correct.

Phone Staffer Caller: Okay, thank you so much for that one.
Do you think I am able to ask for the manager’s name now?

Lead: No ma’am, but you can put “Attention to Property Managers” because there are several.

Phone Staffer Caller: Oh, I see. Who am I speaking with right now please?

Lead: This is Jennifer.

Phone Staffer Caller: Jennifer. And may I know what’s your last name?

Lead: I’m the only Jennifer here, ma’am.

Phone Staffer Caller: Oh, that’s all right. And may I know what’s your designation in the company just for me to put in my notes?

Lead: Say that one more time?

Phone Staffer Caller: Oh, may I know what’s your designation at the company so that I can put it on my notes?

Lead: I’m an admin.

Phone Staffer Caller: Oh wow, thank you so much for answering the call ma’am. I know you were very busy. I appreciate that one.
Just to confirm, (redacted) located at (redacted), right?

Lead: Mm-hmm. Yes ma’am.

Phone Staffer Caller: Thank you so much. I’ll just go ahead and send our information, Jennifer. I appreciate you.

Lead: Not a problem. Have a good day.