Type: Power Washing
Lead Grade: Cold – C
Name: Frehiwot (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Alexandria
Intro:
At Phone Staffer, we help home service companies grow by cold calling commercial and residential property contacts to generate qualified leads. In this example, we reached out to a property representative in Alexandria to offer a free estimate for power washing services. The contact expressed interest in having our client’s project manager visit the site and provided the appropriate email to coordinate with the property manager.
This call highlights how outbound marketing for home service companies can successfully open the door for future appointments and lead generation opportunities. Below is redacted lead information from the call.
Ai Transcript:
Phone Staffer Caller:
Thank you for calling (redacted), a (redacted) community. We are here to assist you. For leasing inquiries, please press or dial 2. For our resident service team, please press or dial 3. To leave non-emergency messages for maintenance, please press or dial 4. Thank you for choosing (redacted). Thank you for your call. This call is being recorded.
Lead:
My project manager is in the ID area this week or next week for a free quote.
Phone Staffer Caller:
For a quote?
Lead:
Yes.
Phone Staffer Caller:
Quote for what again?
Lead:
Power washing, I am from (redacted) power washing company. I mean, he can stop and talk to the Property Manager, if she is available.
Is the Property Manager available right now?
Phone Staffer Caller:
Not right now, no.
Lead:
Oh, or can we send a detail by email?
Phone Staffer Caller:
Oh, wonderful. I mean, the Property Manager is not in right now, right?
Lead:
Yes.
Phone Staffer Caller:
Actually—oh, okay, yeah. What would be the best email address to send the details to?
Phone Staffer Caller:
It’s (redacted)
Lead:
All right, that’s (redacted)
Phone Staffer Caller:
Yes.
Lead:
And can I have the first and last name of the property manager to address the email to?
Phone Staffer Caller:
Frehiwot Tamiru. F-R-E-H-I-W-O-T.
T-A-M-I-R-U.
Lead:
Is that T for Tom?
Phone Staffer Caller:
Yes. T-A-M-I-R-U.
Lead:
Mm-hmm. All right, wonderful. Thank you so much.
This is a good callback number just in case if I don’t want to call you on?
Phone Staffer Caller:
This one is a good one.
Lead:
Okay. It’s (redacted), right?
Phone Staffer Caller:
Yes.
Lead:
Okay, thank you.
By the way, may I know when is the best time to call to reach the property manager?
Phone Staffer Caller:
Well, she’s in and out of meetings all day. She never has like a set time that she’s in the office.
It would be best to come in in person versus trying to hear her on the phone.
Lead:
I see. Well, our project manager can drop by, actually, this week or next week.
But I think we need approval from the property manager for that, right?
Phone Staffer Caller:
For the visit?
Lead:
Not to visit. But… we can schedule the visit with you? Or we can also schedule it with you?
Phone Staffer Caller:
You can’t schedule it with me, no.
Lead:
Okay. So you can send the email and schedule it through there?
Phone Staffer Caller:
Okay.
Lead:
Alright.
Phone Staffer Caller:
Alright.
Lead:
Okay. Yeah. Well, appreciate the information.
I’m sorry, I didn’t catch your name.
Phone Staffer Caller:
Kiesha.
Lead:
Kiesha. Wonderful. Thank you so much, Kiesha. You have a great day.
Phone Staffer Caller:
You’re welcome. Bye-bye.
Lead:
Bye-bye.