Type: Power Washing
Lead Grade: Cold – A
Name: Don (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Kennesaw
Intro:
At Phone Staffer, we help home service companies get more leads through cold calling campaigns designed to reach property managers, homeowners, and businesses. In this call, our team contacted a hotel in Kennesaw to connect with the decision-maker responsible for exterior maintenance. The front desk agent provided the property manager’s contact information and recommended a time to follow up. This call demonstrates how cold calling for leads can be an effective part of outbound marketing for home service companies. Below is the redacted transcript to protect individual privacy.
Ai Transcript:
Phone Staffer Caller:
Yeah hi Phil, Kristen here with (redacted) power washing. How are you doing?
Lead:
I’m good. How are you?
Phone Staffer Caller:
I’m doing great. Thank you for asking. Well I just wondering if you can help me, is there any way that I can speak with your manager or the one who is in charge with your exterior maintenance please?
Lead:
Currently they are out of the office but I could give you a good email for them. Is that okay?
Phone Staffer Caller:
Oh sure. What is the best email that we can send you more information and our service options please?
Lead:
Yes ma’am, it’s gonna be—supposedly whenever you’re ready I can give it to you.
Phone Staffer Caller:
Go ahead.
Lead:
It’s gonna be Hotel (redacted) Group.com.
Phone Staffer Caller:
Group.com. Okay. It’s H-O-T-L G-R-O-U-P dot com, right? And may I know the name of the property manager? Or general manager, please?
Lead:
Yes, Don (redacted).
Phone Staffer Caller:
I’m sorry, Don. And then the last name is?
Lead:
(redacted).
Phone Staffer Caller:
(redacted)?
Lead:
Yes, Ma’am.
Phone Staffer Caller:
M-O-R-G-A-N, right?
Lead:
Yes, Ma’am.
Phone Staffer Caller:
And may I know your name, please?
Lead:
Yes, my name is Philip with two l’s.
Phone Staffer Caller:
Phil, and you are a front desk?
Lead:
Front desk, Yes, Ma’am. A front desk agent.
Phone Staffer Caller:
And Don (redacted) is your…? Front desk manager? What I mean? What is the name of the property manager? General manager?
Lead:
Oh, well, well, he is, he is. I’m on my back. Okay. The general manager is Don (redacted).
Phone Staffer Caller:
Okay. And what would be the best time to call him again?
Lead:
I would say about 3:30.
Phone Staffer Caller:
3:30. Okay. I’ll take note of that. Anyway, thank you so much for speaking with me. By the way, just to confirm—the name of the property, Spring Hills Suite, Atlanta Council, right?
Lead:
Yes, Ma’am.
Phone Staffer Caller:
That is located in (redacted), Georgia (redacted). Correct?
Lead:
Yes, Ma’am.
Phone Staffer Caller:
Okay, I’ll take note of it. Thank you so much. Bye.
Lead:
Of course. Bye.
